Outside Sales Representative

Job Summary

As a member of NEFCO’s outside sales staff you will be responsible for developing and managing established and new customers by selling products and services that existing customers buy from NEFCO and prospecting for new customers to achieve sales and profitability goals. The role requires calling on commercial construction job sites as well as contractor offices.

Responsibilities

• Travel daily throughout the assigned territory to commercial construction job sites and contractor home offices.
• Represent the company professionally with customers and prospects in your specified territory and account/jobsite assignments.
• Serve as the primary owner of customer relationships, handling day‑to‑day relations, service, and special or emergency deliveries.
• Conduct regular, systematic sales calls to customers and prospects.
• Introduce new products and conduct joint sales calls with vendor representatives and NEFCO sales management.
• Assist inside sales during the quote/order process and develop a strong, positive working relationship with the inside sales team.
• Follow up urgently on quotes generated by inside sales staff.
• Consult with sales management on large quote opportunities.
• Share competitive information with the inside sales team to support strong quoting activity.
• Identify prospective customers using market‑intelligence databases, business directories, leads from existing customers, and participation in industry organizations.
• Use the NEFCO CRM system to record activities and ensure transactional follow‑up in compliance with company guidelines.
• Utilize catalogs, brochures, and marketing literature when presenting to current and potential customers.
• Understand spec sheets and submittal requirements for customers on key job sites.
• Attend sales meetings and product‑training sessions as required.
• Assist in resolving customer complaints, problems, and delinquent accounts as needed.
• Help develop and implement sales plans for the territory.
• Participate in periodic sales meetings with the regional manager to review forecasts and territory activities.
• Maintain a professional representation of NEFCO at all times.
• Flexibly schedule sales calls; typical operating hours at construction sites begin at 6:00 am, with contractor offices open until about 5:00 pm.
• Perform other duties inherent to an outside sales representative.
• Review direct reports’ timecards for accuracy and completeness.
• Approve employee timecards at period end, prior to supervisor deadline.
• Work with employees to resolve timecard errors (missing punches, adjustments, etc.).
• Review and approve PTO requests.

Requirements

• Ability to thrive in a fast‑paced, high‑pressure environment.
• Strong technology skills; proficient with NEFCO’s CRM software and the Microsoft Office Suite.
• Goal‑oriented with personal integrity and a strong sense of urgency.
• Excellent verbal and written communication skills.
• Strong customer‑service orientation.
• Organized with effective time‑management abilities.
• Proven presentation, negotiation, and closing skills.
• Consistently excellent attendance and punctuality.
• Self‑motivated and capable of working independently to meet or exceed goals.
• Valid driver’s license and a clean driving record as confirmed by background check.
• Degree preferred (industry experience may substitute for a degree).
• 1–2 years of work experience, preferably in construction‑supply sales.
• Prior sales experience with mechanical or electrical contractors is ideal.
• Previous outside‑sales experience is a plus.

Essential Functions

• Driving.
• Conversing verbally on the phone and in person.
• Identifying and checking written documents in mail and on computer.
• Climbing stairs, stretching, bending, and traversing uneven terrain on job sites.