Outside Sales Representative

About the role

You aren't just a salesperson; you are a problem‑solving partner for facility managers and general contractors. Backed by a team of elite service technicians, you will identify operational bottlenecks, pitch high‑performance dock and door solutions, and build a book of business with uncapped commission potential. DuraServ is the market leader in commercial dock and door solutions — the essential infrastructure that keeps warehouses, distribution centers, and industrial facilities running. Our clients don't come to us. We go to them. We earn their business through preparation, persistence, and the ability to show up with a solution before they knew they had a problem. DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. We partner with Fortune 500 distribution centers and regional operators alike. Our reputation is built on performance — and we hire accordingly.

Responsibilities

• Aggressive Territory Prospecting: Conduct daily "boots on the ground" cold calling and site visits with industrial parks and distribution hubs to identify new business opportunities.
• Solution-Based Consulting: Perform detailed site assessments to diagnose equipment needs (docks, levelers, high-speed doors) and provide custom-engineered solutions.
• Cross-Functional Collaboration: Partner closely with Service Technicians to turn maintenance leads and equipment failures into long-term service contracts and capital upgrades.
• Relationship Management: Build and maintain a robust pipeline by nurturing long-term relationships with facility managers, owners, and general contractors.
• Proposal & Quote Management: Utilize CRM tools to create meticulous, technically accurate proposals, ensuring all job specifications and safety requirements are met.
• Market Influence: Actively market our brand within the industrial sector, using a mix of social networking, drop-ins, and professional presentations to win market share.
• Sales Cycle Ownership: Manage the entire sales process from initial contact and discovery to contract negotiation and the final closing of the deal.
• Responsive Problem