Outside Sales Rep II

Personally and electronically meets with existing and prospective customers within a defined geographical territory. Discusses customer needs, quotes products, and manages the assigned territory to achieve sales goals while maintaining excellent customer service and relationships.

This role requires at least 75% travel throughout West Texas, including occasional overnight travel to Tyler, Texas. A company-provided vehicle, gas card, and cell phone allowance are provided to support business travel and communication needs.

Responsibilities

• Meets with customers to discuss company’s products; may take customer inventory and suggest orders; serves as outside contact to customers for the Company.
• Improves knowledge of product specifications and applications and answers general questions about products.
• Improves knowledge of department operating procedures, company products, and customer account specifications.
• Creates customer quotations and generates routine and special-order paperwork according to established account profiles.
• Works with Inside Customer Service / Sales Team to finalize orders.
• Initiates customer call route and schedule as needed; creates daily call reports to grow sales territory.
• Treats all customers in a courteous and professional manner; continually strives for a higher level of service and customer satisfaction.
• Attends trade shows, association meetings, and seminars as required.
• Delivers products on an as-needed basis.

Requirements

• High school diploma or equivalent.
• At least 4 years of retail sales experience in the hardware industry.
• Valid Driver’s License.
• Availability for overnight travel.
• Maintain a valid driver license and vehicle insurance.
• Able to operate a motor vehicle safely and lift 70 pounds.
• Knowledge of Word, Excel, PowerPoint, and Windows Operating System.

Skills

• Personal Leadership: Takes initiative and follows through on promises; accepts responsibility for mistakes; protects confidentiality; voices disagreement with tact; accepts & implements change.
• Internal & External Customer Service: Exhibits cooperative behavior; anticipates customer needs & initiates service in a timely manner; always exceeds service expectations.
• Communication: Communicates verbal & written information in a clear, concise manner; invites contact and listens with respect; responds to voice and email in a timely manner.
• Teamwork: Arrives at meetings and appointments on time; interacts well with various personalities; shares resources; supports team decisions; contributes to team projects when asked.
• Results Oriented: Possesses current industry & job knowledge; is organized & efficient; demonstrates effective time management & multi-tasking skills; makes decisions in a timely manner.
• Strong sales ability and general knowledge of marketing concepts.
• Excellent interpersonal and communication skills.
• Strong presentation skills.
• Strong organization and time management skills.

Work Environment and Physical Demands

• Sales/Service Environment varies due to location/store set-up. May be exposed to cramped quarters, dust, fumes, or odors.
• Travel required daily. May have to drive 200 miles daily.
• Hand/eye coordination required. Functional vision and hearing required.
• Medium physical demand: lifting up to 30 lbs., occasionally pushing/pulling up to 100 lbs.