Outside Sales Rep
About Us
Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!
Our Commitment
At our Company we are committed to supporting our employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication.
Benefits
- Safety-first organization
- Competitive pay
- Medical, Dental, Vision, and more
- H.S.A or H.R.A with company contributions
- 401k Retirement Savings Program with discretionary employer match
- Progressive career development and training
- Employee assistance program
- Paid Time Off (PTO) and Holiday Pay
- Service recognition and awards
- Family-oriented environment with open communication, collaborative atmosphere, and team-building events
Responsibilities
As the Outside Sales Rep, you will maximize Company sales and profitability by growing, maintaining, and actively promoting products to new or existing customers.
- Develops, maintains, and grows new and existing client relationships, as well as maintains customer confidentiality.
- Generates and follows up on sale leads while continually looking for new business opportunities within all segments of the industry.
- Participates in industry functions such as home shows and professional association meetings to network, build relationships, and generate leads.
- Provides new and existing customers with updates on new product lines, ensuring information shared is accurate and focused on the customer's needs.
- Maintains and stays up to date on product knowledge, availability, and technical aspects including installation.
- Understands the customer's business, provides solutions that fit, and uses negotiation techniques to close the sale.
Requirements
- High school diploma or equivalent with some college coursework complete; 4-year degree preferred but not required.
- 2+ years of outside sales experience that is results & solutions focused with a proven track record of success.
- Prior industry experience helpful, but not required.
- Exceptional customer service skills with the ability to actively listen, engage the customer, and provide proactive solutions based on individualized needs.
- Solid business acumen to understand customers' goals.
- Excellent negotiation skills with the ability to close sales.
- Solid organizational and planning skills.
- Intermediate computer skills including MS Outlook, Word, and Excel.
- Ability to calculate figures and amounts such as discounts, interest, metric conversions, area calculations, and apply concepts of basic algebra.
- Excellent verbal/written communication skills.
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
- Ability to respond to common inquiries or complaints from customers or the public.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees.
Core Values & Behaviors
- Driven
- Strong Communication Skills
- Conscientious
- Customer Focused
- Ethical Integrity
- Hard Work Ethic
- Positive can-do attitude
- Values team collaboration yet can work independently when required
- Friendly and warm demeanor with excellent interpersonal skills
Schedule
Monday-Friday, with flexibility to work Saturday as needed.
Travel
Regional travel required. Some overnight travel may also be needed.
Work Environment
While performing the duties of this job, the employee is regularly exposed to outside weather conditions and possibly inclement weather while traveling. The employee works with and in proximity to material handling equipment including forklifts and cranes. The employee works with and in proximity to packaged, cement-based products such as grouts and cleaning and sealing chemicals for tile and stone. The noise level in the work environment is usually moderate.
Physical Requirements
While performing the duties of this job, the employee is regularly required to:
- Stand
- Use hands to finger, handle, and feel
- Talk and hear
- Operate a motor vehicle
- Walk
- Reach with hands and arms
- Stoop, kneel, crouch, or crawl
- Lift and/or move up to 15 lbs
- Occasionally climb or balance and lift and/or move up to 25 lbs
Specific vision abilities required by this job include color vision, close vision, distance vision, and ability to adjust focus.