Outside Sales Professional

About the Role

If you are passionate about selling, finding and winning new customers, new business, closing deals and sustaining these relationships even after the sale, the Sales Pro role is a self-motivated, customer-centric position that promotes our entire line of products and services and expands the business of new and existing customers.

Responsibilities

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
• Promote the entire line of NAPA products and programs to wholesale customers
• Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop leads on a local basis
• Identify specific needs of customers and align solutions with NAPA's offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
• Engage customers and keep them connected through all of NAPA's eSales programs
• Perform educational seminars, clinics, and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide strong customer service, including solving customer problems, complaints, and questions in person or by telephone

Qualifications

• Prior experience in a retail store or outside sales
• 2+ years of experience in a customer-focused role and the ability to perform in a quota-driven environment
• Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale, and account maintenance
• Capability to present information in group meetings
• Valid driver license with no more than 2 moving violations in the last 4 years

Preferred Qualifications

• Bachelor's Degree
• Background in the Automotive Industry
• Embodies the following values: serve, perform, influence, respect, innovate, team
• Effectively communicates by motivating and inspiring others through clear and proactive communication
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions
• Makes balanced decisions and thinks strategically by being a forward thinker
• Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization

Physical Demands / Working Environment

• Valid Driver’s License
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary
• Stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise
• Clear speaking and attentive listening skills
• Set expectations, meet commitments, track results, and manage accountability
• Inspecting, protecting, and maintaining company assets, merchandise, vehicles, building, and people

Pay

Competitive salary starting at $59,500. Total compensation may vary based on individual skills, experience, and qualifications.

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) with company match
• Paid time off: vacation, personal days, holidays, sick days, and parental leave
• Employee stock purchase plan
• Tuition reimbursement
• Professional development opportunities
• Wellness programs