Outside Sales - Field Account Manager, Redi Carpet - Greensboro, NC

Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. Requires operation of a company or personal vehicle consistently more than 50% of the average work week; an acceptable Motor Vehicle Record (MVR) report is required.

Responsibilities

• Manages sales and customer retention initiatives to enhance overall sales performance, profitability, and customer satisfaction, while overseeing planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generates a strategic sales call schedule and engages in face-to-face customer visits to identify opportunities and enhance sales revenue through promotion of value-added solutions, skillfully navigating objections and adversities.
• Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plan using a company-designated customer relationship manager tool.
• Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth.
• Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, while maintaining industry-specific product knowledge and a deep understanding of specialized services.
• Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives.
• Reviews customer portfolio to identify and drive action with underperforming accounts.
• Collaborates with inside sales to support business growth and development.
• Identifies key barriers and core problems, applying problem-solving skills to deal creatively with complex situations.
• Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
• Independently performs assignments with instruction limited to expected results; determines and develops an approach to solutions.
• May oversee the completion of projects and assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results, etc.

Requirements

• Bachelor’s degree in business administration or a related field.
• Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based Selling.
• Proficiency with Salesforce.
• Typically requires BS/BA in a related discipline; generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field.
• Certification is required in some areas.

Work Environment

• Located in a comfortable indoor area; any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position with frequent opportunity to move about; on rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.