Outside Sales Counselor
About the role
Meritage Homes is seeking an Outside Sales Counselor to generate new home sales by leveraging relationships with Realtors and new home buyers. The successful candidate will serve as a liaison between Realtors, new homebuyers, construction, the Closing Department, and Title Company, providing exceptional customer service throughout the building process.
Responsibilities
- Accomplish sales and customer service goals, and other objectives as determined by the Sales Leader.
- Maintain existing and cultivate new Realtor relationships through various methods that create long-term partnerships and recurring business.
- Connect unrepresented homebuyers to Realtors and foster the partnership through the homebuying process.
- Actively manage and partner with others to ensure the overall look of the communities, homes, and surrounding area are pristine.
- Create, practice, refine, and continually improve personal sales presentation to convert leads.
- Use insight and consultative selling techniques to teach customers about the home buying industry and offer unique perspectives to help influence a sale.
- Proactively utilize CRM system to effectively and efficiently manage the discovery and follow-up strategies of all potential customers.
- Engage visitors and offer to demonstrate models, home sites, and/or showcase homes depending on the needs of the guest.
- Provide all pertinent community, home site, floor plan, and pricing information.
- Ask for the sale and drive traffic to multiple Meritage communities that meet the buyer's needs.
- Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner.
- Actively solicit both new and referral business using Salesforce.com to ensure the most effective and efficient prospecting skills are employed.
- Ensure accurate and timely completion of all buyer paperwork and internal reporting information.
- Assist buyers with scheduling appointments with design studio, operations managers, mortgage, and title companies as necessary.
- Communicate and assist lender with customer loans, keep current on the status of each loan, and the requirements to expedite the processing and closing of all sales.
Product Knowledge
The Outside Sales Counselor should have a strong understanding of the concept of community, including size, number of homes, future plans, and restrictions. They should also be knowledgeable about the area around the community, including interstates, shopping, schools, churches, and other relevant information.
- Know the area around the community - Interstates, Shopping, Schools, Churches, etc.
- Extensive Product Knowledge: Plans, features, pricing, options, warranties, and construction knowledge.
- How we differ from the competition.
- Maintain an updated Competition Analysis Notebook and know what the competition is offering each month as sales incentives, new product, lot releases, etc.
- Maintain knowledge of local markets, Real Estate laws/rules, public opinion, local and national trends, any government proposed regulations, and economic trends related to the home-buying industry.
Qualifications
The ideal candidate will have a minimum of a High School Diploma or educational equivalent, with some college coursework or a Bachelor’s Degree strongly preferred. They should have 3+ years of previous experience in outside sales, with a minimum of one year of experience in new home sales, and a proven track record of success.
- Education: Minimum High School Diploma or educational equivalent required, some college coursework or Bachelor’s Degree, strongly preferred.
- Experience: 3+ years of previous experience in outside sales, strongly prefer a minimum of one year of experience in new home sales, with a proven track record of success.
- Good computer skills; proficiency with Microsoft Office applications, including Outlook, Word, Excel.
- Interpersonal/Communication Skills: Strong Oral/Written communication skills; excellent Customer Service Skills.
- Excellent Interpersonal skills; ability to effectively communicate and work with all personality types.
Benefits of Working at Meritage Homes
Meritage Homes offers a competitive pay structure, strong benefits, and flexibility in work-life integration. The company has a team-oriented environment where all individuals play an integral role, and opportunities for career growth and development.
- A work environment that encourages creativity and innovative ideas from every level.
- An organization that lives by its core values every day.
- Team atmosphere where every individual is considered a vital asset.
- State of the art technology to provide an optimal working environment.
- Competitive pay structure.
- Strong benefits.
- Flexibility in work-life integration.
- Opportunity to further your career in a growing national organization.