Outside Sales Counselor

Responsibilities

The Outside Sales Counselor’s primary responsibility is to embrace Meritage Homes’ active sales culture to generate new home sales by leveraging relationships with Realtors and new home buyers, and by utilizing all available tools to demonstrate value, selling, and closing homes with an emphasis on exceptional customer service.

• Accomplish sales and customer service goals, and other objectives as determined by your Sales Leader.
• Maintain existing and cultivate new Realtor relationships through various methods that create long-term partnerships and reoccurring business.
• Connect unrepresented homebuyers to Realtors and foster the partnership through the homebuying process.
• Actively manage and partner with others to ensure the overall look of the communities, homes, and surrounding area are pristine, so our guests enjoy a quality experience as they tour our communities and homes.
• Create, practice, refine, and continually improve your personal sales presentation to be as effective as possible to convert leads.
• Use insight and consultative selling techniques to teach customers about the home buying industry and offer unique perspectives to help influence a sale.
• Proactively utilize CRM system to effectively and efficiently manage the discovery and follow-up strategies of all potential customers.
• Engage visitors and offer to demonstrate our models, home sites, and/or showcase homes depending on the needs of the guest.
• Provide all pertinent community, home site, floor plan, and pricing information.
• Ask for the Sale.
• Drive traffic, travel to, and sell from multiple Meritage communities that meet the buyer's needs.
• Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, including explaining payment information, taxes, insurance, CC&R (deed restrictions), HOA rules and restrictions, and other amenity information as necessary for the community.
• Actively solicit both new and referral business using Salesforce.com to ensure the most effective and efficient prospecting skills are employed to help drive your sales efforts.
• Ensure accurate and timely completion of all buyer paperwork and internal reporting information.
• Assist buyers with scheduling appointments with design studio, operations managers, mortgage, and title companies as necessary.
• Communicate and assist lender with customer loans, keep current on the status of each loan, and the requirements to expedite the processing and closing of all sales.

Product Knowledge

The Outside Sales Counselor should have knowledge of:

• Concept of Community: size, number of homes, future plans, and restrictions.
• Area around the community: Interstates, Shopping, Schools, Churches, etc.
• Extensive Product Knowledge: plans, features, pricing, options, warranties, and construction knowledge.
• How Meritage Homes differs from the competition.
• Maintain an updated Competition Analysis Notebook and know what the competition is offering each month as sales incentives, new product, lot releases, etc.
• Local markets, Real Estate laws/rules, public opinion, local and national trends, any government proposed regulations, and economic trends related to the home-buying industry.

Qualifications

The ideal candidate will have:

• Minimum High School Diploma or educational equivalent required, some college coursework or Bachelor’s Degree, strongly preferred.
• 3+ years of previous experience in outside sales, with a minimum of one year of experience in new home sales, and a proven track record of success.
• Good computer skills; proficiency with Microsoft Office applications, including Outlook, Word, Excel.
• Strong Oral/Written communication skills; excellent Customer Service Skills.
• Excellent Interpersonal skills; ability to effectively communicate and work with all personality types.
• Ability to present oneself with the utmost in professionalism.
• Ability to handle stress, and have the patience to work directly with prospective and new homebuyers and Realtors.
• Customer-driven presentation skills, and the ability to communicate with confidence.
• Strong Sales skills; ability to influence others; close large price point sales, and overcome objections.

About the Company

Meritage Homes is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization.

Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. We offer a work environment that encourages creativity and innovative ideas from every level, a competitive pay structure, strong benefits, and flexibility in work-life integration.