Outside Sales

SUMMARY

Selling products for distributor to business and industrial establishments or individuals at customer's place of business.

Duties And Responsibilities

• Drives daily within assigned sales territory.
• Makes outbound lead follows-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services.
• Handles inbound sales lead calls to convert calls into sales.
• Overcomes technical and business objections of prospective customers.
• Provides product demos to qualified customers on request.
• Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
• Tracks stock levels.
• Estimates date of delivery to customer.
• Captures customer training.
• Builds and maintains customers’ relationships.
• Prepares reports of business transactions.
• Enters new customer data and other sales data for current customers into CRM.
• Works with inside sales representatives to keep account activities up to date.
• Performs other related duties as assigned by management.

Qualifications

• Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.
• Experience building business relationships.
• High level of motivation.
• Acute attention to detail.
• Strong organizational skills.
• Commitment to excellence and high standards.
• Excellent written and verbal communication skills.
• Ability to understand and follow written and verbal instructions.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Valid driver license with acceptable motor vehicle record.

Competencies

• Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; follows through on commitments.
• Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.

Physical Demands And Work Environment

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit/drive.
• Frequently required to talk or hear.
• Frequently required to utilize visual acuity to inspect equipment, read technical information, and/or use a keyboard.
• Occasionally required to utilize hand and finger dexterity.
• Occasionally required to bend or stoop.
• Occasionally required to lift or carry items weighing less than 25 pounds.
• Occasionally required to work near moving mechanical parts.
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to loud noise (examples: metal can manufacturing, large earth-moving equipment).
• Occasionally exposed to very loud noise (example: jack hammer work).