Outside Sales
About the Role
Sell fluid power products and services to existing and new customers. Work requires substantial product knowledge. Design and recommend power units, troubleshoot customer problems, and recommend solutions.
Responsibilities
- Contacts current and prospective customers to solicit business orders.
- Recommends products to customers, based upon customer’s needs and interests.
- Answers questions about products, prices, quality, durability, and credit terms.
- Meets with customers to demonstrate and explain features and benefits of products and services.
- Prepares lists of prospective customers, call reports, and other reports as required.
- Reviews sales records and current market information to determine value or sales potential of product.
- Completes sales contracts or forms to record sales information.
- Instructs customers on use of products.
- Investigates and resolves customer complaints.
- Prepares drawings, estimates, and bids to meet specific needs of customers.
- Obtains credit information on prospective customers.
- Oversees delivery or installation of products to equipment.
- Achieves high understanding of products and learns about new products.
Qualifications
- High School Graduate or equivalent; degree in industrial distribution or engineering preferred.
- Three years of hydraulic experience or equivalent.
Skills
- Ability to work independently.
- Strong work ethic.
- Successful sales presentation and the ability to close.
- Ability to influence others to change position or adapt to a specific point of view.
- Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
- Ability to take care of the customer’s needs while following company procedures.
- Proper listening, oral, and written skills and command of the English language.
- Ability to actively attend to, convey, and understand the comments and questions of others.
Skills Taught After Hire
- Product Training
- Hydraulics Training
- Pneumatics Training
- Mechanics Training
- Systems Design
- Sales Techniques
- Computer System Training
- Microsoft Training
- ISO Training
Certificates & Licenses
Certified Fluid Power Specialist preferred.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, committed to fair treatment and growth opportunities for everyone.