Outside Sales Advisor
Service Corporation International · Portland, OR · 1 wk ago
Business DevelopmentFull-time
Job Responsibilities
- Convert Company provided leads into sales.
- Maintain a network of customers from Company provided leads.
- Builds and maintains a network of sources from which to identify new sales leads.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Sets and manages customer relationships to ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Daily use of SalesForce or applicable CRM system.
- Attend daily/weekly/monthly calls, training, call blocks, floor time in the office or home.
- Report daily, weekly, monthly sales and appointments to Sales Manager.
- Comply with industry compliance during the entire sales process.
MINIMUM Requirements
- Education: High school diploma or Equivalent.
- Certification/License: Appropriate Funeral Director License in Specific States Only.
- First 30 days of employment complete PAA Curriculum Certification Dignity University.
- Experience: 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required); 1-2 years of industry experience (preferred but not required); 3-5 years in transferable experience.
- Knowledge, Skills And Abilities: Exceptional level of professionalism; strong telephone, interpersonal and communications skills; high level of compassion and integrity; strong “one call/visit close” ability; must be able to multi task, set priorities and manage appointments; experience with in-home and/or seminar based sales preferred; proficient computer skills required, with experience working on a tablet preferred; independent, self-reliant, and self-motivated; excellent Customer Service Skills; conveys information clearly and concisely in written and spoken communication; resolves problems and provides solutions to customers in a timely manner; time management and organizational skills; entry level Microsoft Office Suite (Word, Excel, Outlook); reliable transportation; own a Cellphone; Work Conditions: Work indoors and outdoors during all seasons and weather conditions; limited amount of local and/or multiple location traveling; traveling to customer’s homes and local Business; Business casual attire is required when in contact with customers; physical demands: physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage; move, push and pull up to 25 lbs.; driving to and from appointments; Work Hours: Outside sales position may require varied work hours depending on customer needs; traveling locally with the distance varying depending on the market.