Outside Parts Sales Representative

Responsibilities

• Sell the products of the Parts Department, Service Department and the Body Shop.
• Generate quotes for the products sold in the Parts Department, Service Department and the Body Shop.
• Follow up on leads and quotes generated by the Parts Department, Service Department and the Body Shop.
• Promote Vehicle Sales, gather leads and provide them to the Vehicle Sales Manager and Parts Manager.
• See each customer with the frequency required by customer, but no less than every other week.
• Maintain contact with their customers between visits.
• Remain updated regarding their customer’s vehicles that are in the Service Department or Body Shop.
• Keep their customers updated regarding the status of these vehicles.
• When returning customer parts or cores to the dealership, complete all necessary paperwork i.e. RGA, Core Tags, Warranty Requests, etc.
• Communicate with the Warehouse Manager when any returns of new parts or cores are expected from their customers.
• Maintain updated Customer Profile sheets for each customer they visit.
• Turn these sheets into the Parts Manager on a weekly basis.
• Customer Profile sheets double as Call Sheets; completing Customer Profile sheets is a requirement for each visit.
• Provided company vehicles to conduct business; required to be at their first customer no later than 8am and leave their last customer no earlier than 5pm.
• Provided analysis tools of their performance within their accounts; expected to utilize these tools to grow total sales and focus on increasing penetration of maintenance parts within their customer base.
• Expected to generate new customer leads.