Outside Guest Service Attendant

About the role

Marty Sanchez Links de Santa Fe in Santa Fe, NM is seeking a full-time Outside Guest Service Attendant. As part of Troon, a global leader in golf and community management, the role creates a positive experience by assisting guests and members with outside services in a fast‑paced hospitality‑focused property.

Responsibilities

• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists in the setup and execution of golf tournaments and outings.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Troon Golf.
• Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• Assists players by changing their golf spikes, if needed.
• Performs range maintenance such as presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
• May direct start of play.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Cleans golfers' clubs upon completion of play.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Requirements

• Education/Experience: Less than high school education; or up to one‑month related experience or training; or equivalent combination of education and experience.
• Physical Demands: Frequently stands, walks, uses hands, talks or hears; occasionally sits, climbs, balances, stoops, kneels, crawls or crouches; regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.
• Environment/Noise: Regularly works in wet or humid conditions (non‑weather); occasionally works near moving mechanical parts, may encounter fumes, airborne particles, toxic or caustic chemicals; frequently works outdoors.
• Certificates/Licenses: Valid Driver’s License.
• Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required to communicate with English‑speaking customers or co‑workers and to understand equipment manuals.

Benefits

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Schedule

Seasonal position (duration 6 months or less).