Outside Golf Cart Attendant

About the role

The cart attendant ensures that all golf carts and related equipment meet Club standards. This position also meets and greets Club members at their car or bag drop-off area and provide excellent customer service.

Requirements

• Valid driver's license and ability to drive a golf cart
• Ability to receive and follow detailed instructions
• Ability to stand for extended periods of time
• Ability to perform physical fitness activities
• Excellent customer service skills and ability to communicate effectively
• Must be able to read, write, speak, and follow written and/or oral directions in English
• High standards of integrity and reliability
• Successful completion of drug testing
• U.S. citizenship or valid work visa and passport

Responsibilities

• Opens and prepares cart facility; if closing make sure everything is completed and secured
• Prepares and maintains golf carts for use, including making sure they are clean, fully charged, operational and in above satisfactory condition
• Charges and maintains golf radios; sign them in and out each day
• Ensures all range bags are full
• Ensures that the range is clean and picked
• Cleans and maintains golf balls
• Maintains cart staging and cart cleaning area
• Ensures sand buckets are full
• Maintains range balls in Golf shop
• Ensures that range pickers and beverage carts have gas/oil
• Ensures that Caddy Daddy area is clean
• Operates carts and all equipment in a safe and professional manner
• Meets golfers at their car or bag drop-off area and assists in loading clubs onto a cart
• Assists members and guests with their needs while on course
• Assist golfers in returning their clubs to their car after their round, cleaning individual clubs as necessary or requested
• Greets all members and guests with a cheerful smile and warm welcome as they arrive and a courteous farewell when they leave to provide a positive experience; address members by name whenever possible
• Notify Head Golf Professional or General Manager of Member/Guest complaints at the time they occur and rectify any complaints as soon as possible - practicing service recover
• Provides first class service to all
• Perform other jobs as assigned by management