Outreach Worker

Position Highlights

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates
• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

Qualifications

• High School Diploma or GED
• 1 year of experience working as a Lay Leader, Promoter, Community Health Worker, or similar role is required
• Valid Driver’s License and proof of automobile liability insurance coverage are required
• Bilingual (English/Spanish) required at a level 9
• Effective verbal, written, and listening communication skills
• Strong organizational skills
• Ability to analyze and address patient concerns and identify priorities for patient care
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Knowledge of the social and health agencies in the area and the services offered
• Knowledge of medical terminology
• Basic knowledge of the principles of health promotion, disease prevention, and preventive care
• Basic proficiency with a variety of computer programs, including Word and Excel

What You’ll Do

• Assess patients’ current situation and identify services needed to ensure their basic needs and concerns are addressed
• Administer the “Social Determinants of Health” tool to facilitate disclosure of additional needs or concerns like mental health, nutrition, physical activity, and/or finances
• Make referrals to appropriate agencies and service providers based on identified needs
• Provide information and assist clients with self-referral
• Utilize knowledge of local community resources and services offered to provide recommendations and referrals for clients
• Utilize skills and knowledge of human behavior to assess and influence clients’ responsiveness to accessing the resources and services recommended
• Identify and provide outreach to individuals and families in need of healthcare coverage and/or healthcare home services
• Identify needs for special populations, such as migrants and the homeless
• Provide application assistance for clients for healthcare coverage as needed
• Collaborate with all staff members to provide comprehensive services that are individualized to serve each client best
• Provide education to individuals and families regarding effective use of the local healthcare system, as well as various agencies and services available
• Participate in community outreach functions as requested
• Complete necessary documentation, including the Monthly Tracker
• Perform other duties as assigned