Outreach Worker

About the role

Established in 1975, non‑profit Yakima Neighborhood Health Services (YNHS) serves patients in behavioral health, family dentistry, internal medicine, women’s health, primary care, pediatrics, vision care, and pharmacy. Our mission is to improve quality of life and equity in our communities by providing accessible, integrated health and social services, ending homelessness, and offering unique learning opportunities for health‑profession students.

Pay

Starting wage: $21‑$24.15 per hour.

Benefits

• Employer‑provided medical, dental, vision, life, disability, and retirement insurance
• Ten paid holidays
• Flexible paid leave and cash‑out options
• Retention bonuses to reward commitment to our mission

Qualifications

• Associate degree in behavioral or health sciences or a related field
• Two years of closely related work experience (experience may substitute year‑for‑year for education)

Skills

• Strong attention to detail
• Effective written and verbal communication
• Bilingual Spanish/English (desirable)

Requirements

Candidate must not have been sanctioned or excluded from participation in federal or state healthcare programs by any federal or state law enforcement, regulatory, or licensing agency.

Responsibilities

• Identify and outreach to homeless persons to determine service needs
• Assess client limitations and strengths
• Provide information about YNHS and other agency services
• Assist with securing food, shelter, clothing, and referrals to supportive services
• Help clients access entitlements and complete forms/applications
• Develop individual care plans in consensus with staff and client
• Participate in crisis intervention activities as required
• Coach and support living and self‑sufficiency skills
• Advocate on behalf of clients
• Document activities completely in the electronic health record and other required systems
• Maintain confidentiality of client interactions and medical records
• Participate in staff in‑service meetings
• Engage in quality assurance activities and peer review as requested
• Maintain an organized, clean, efficient, and confidential work area
• Represent YNHS in local meetings as requested
• Perform related work and other tasks as requested