Outreach & Health Education Specialist

About the Role

The Health Education Specialist is responsible for coordinating, scheduling, and presenting the Cadena de Madres educational curriculum in the form of a baby shower. This role conducts hospital and home visits, coordinates participant care with Driscoll Health Plan’s (DHP) Case Managers, Social Workers, and Resource Coordinators, and makes appropriate referrals to community resources. The specialist also represents DHP at community events and meetings as needed.

Responsibilities

• Maintain utmost confidentiality at all times and adhere to Health System and Health Plan policies and procedures.
• Demonstrate ethical business practices and comply with corporate compliance and integrity guidelines.
• Participate in activities that support department strategy for membership growth, retention, and member/community education.
• Assist the Manager of Community Outreach and Health Education and the Coordinator of Health Education with administration and program implementation duties.
• Meet all required health‑education metrics for the Cadena de Madres Educational Program.
• Organize and coordinate all site locations for baby showers, ensuring sites reflect DHP’s image and are safe and clean.
• Create a welcoming baby‑shower atmosphere through creative set‑up and décor.
• Process member invitations promptly and recruit/retain a minimum of 10 participants per shower.
• Submit accurate and timely activity reports.
• Maintain accountability for all purchases and baby‑shower incentives, providing detailed reports.
• Make referrals and serve as an advocate for participants as needed.
• Develop collaborative relationships with entities, agencies, institutions, and individuals that can provide services for families.
• Organize activities to foster positive relationships with social service agencies, community agencies, and Independent School Districts.
• Participate in community meetings and forums related to child health, Medicaid managed care, health‑plan programs, and community health initiatives.
• Perform other reasonably related business duties as assigned by the Director of Member Services and Outreach, the Manager of Community Outreach and Health Education, or the Coordinator of Health Education.

Requirements

• High School Diploma or GED required.
• Two‑year degree or associate’s degree in social work or a related field preferred.
• One year of work experience in social services, including program administration, required.
• Three years of experience in social work or family support as an educator preferred.
• Equivalent combination of education and experience acceptable (e.g., two years of combined education/experience).

Skills

• Strong computer skills, including proficiency with Microsoft Word, Excel, Access, and PowerPoint.