Outreach and Enrollment Counselor

We need to output HTML fragment with sections: About us? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include based on content. Content includes: - ABOUT US: description of organization. Could be "About the role"? Actually "About us" is about organization, not role. The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we can also use other headings? It says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests those are examples, but we can use other headings if appropriate? Probably we should stick to those categories. However "About us" could be considered "About the role"? Not exactly. The role overview and purpose is present. Could map to "About the role". The "ABOUT US" is organization description; maybe we can include as a

  without heading? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." It doesn't forbid other headings. But they gave examples; we could include "About the organization" as

  maybe. But to be safe, we could treat the "ABOUT US" as a

  preceding sections, no heading. Then we have "ROLE OVERVIEW and PURPOSE": could be "About the role". Then responsibilities list. Then EDUCATION/EXPERIENCE: could be "Requirements" or "Qualifications". Then ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities): could be "Skills". Then Physical Requirements: maybe part of Requirements. Then Pay Range: we have pay info, so we can include Pay section. Schedule: we have schedule info (Monday-Friday 8am-4:30pm, availability evenings/weekends). So we can include Schedule section. Benefits: not mentioned explicitly; no benefits details. So we should not create Benefits section. We must not create sections with placeholder text. So we include only sections with real content. Thus sections: - About the role (role overview and purpose) - Responsibilities (list) - Requirements (education/experience) - Skills (additional qualifications) - Pay (pay range) - Schedule (schedule details) We could also include "About the organization" as a

  before sections. We need to use

  • for any list of duties/requirements/benefits. For responsibilities list, we need
    • . For requirements list (education/experience) maybe also list. For skills list also list. We need to preserve all substantive information. Must not invent or summarize away detail. So we need to include each bullet exactly as in posting, but we can format as list items. We need to remove boilerplate: cookie/navigation/legal/EEO etc. There's none. We need to avoid duplicating lines. Let's extract content. ABOUT US paragraph: "Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together. As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you." We'll put that as a

      maybe with no heading. ROLE OVERVIEW and PURPOSE: "The Outreach and Enrollment Counselor will conduct outreach and in-reach, educate, and assist clients enrolling in affordable health insurance coverage through Covered CA, Medi-Cal, Medicare, or the Children’s Health Insurance Program as well as non-health insurance programs such as Cal Fresh. Schedule Monday through Friday, 8 AM - 4:30 PM This position requires availability to work evenings and weekends as needed to support community events/meetings. While the standard schedule for this role is 40 hours per week, flexibility is provided and weekday hours can be adjusted when weekend/evening work is required." We'll put that as

      About the role

      then

      with that text. RESPONSIBILITIES: list of items separated by semicolons? Actually each bullet separated by semicolon? Let's list them: - Conducts outreach activities and presentations at school and community events such as health fairs, churches, farmers markets, grocery stores, and local businesses; events may be scheduled during weekday, evening or on weekends - Networks and establishes community relationships and partnerships - Understands and complies with monthly and yearly end goals and objectives in the various grant contracts and maintains complete data for monthly reporting - Supports NHC efforts for patient retention as well as increasing new patient growth - Presents health concepts to individuals and small groups - Disseminates information about affordable health insurance coverage to families and individuals - Conduct in-reach phone calls to current patients to offer enrollment assistance - Provides enrollment assistance in affordable health insurance coverage through Covered CA, Medi-Cal and the Children’s Health Insurance Program as appropriate - Provides education and enrollment assistance for the CalFresh program - Provides education on other community resources and assistance programs, such as SDG&E CARE program - Assists the applicant with questions regarding health insurance, healthcare access and other resources and ensures enrollment process is completed - Refers applicants to their medical home and other needed resources at time of application completion - Receives referrals from collaborating and partner agencies - Performs inter-departmental referrals for patient in need of medical, dental, and behavioral health services or other available services - Provides coverage updates to clients regarding their affordable health insurance - Attends meetings and trainings necessary for the position sustainment and growth - Prepare monthly quantitative and qualitative report on outreach/in-reach and application assistance activities - Shares feedback from patient experiences to improve access to health care - Keeps self and others informed of organizational activities and promotes mission and goals - Conducts patient referrals to assigned Medicare agents as required - Assists in the efforts to retain patients and support efforts at eliminating patient attrition We'll put each as

    • . EDUCATION/EXPERIENCE: "High school/GED required Covered California certification required within 90 days of employment One year of experience in government or community program eligibility/screening for Medi-Cal or Medi-Cal for families preferred Certified Enrollment Counselor for Covered CA experience preferred Valid CA driver’s license and proof of auto insurance required Bilingual (English/Spanish) highly preferred" We'll put as

      Requirements

      then
      • each. ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities): "Excellent verbal and written communication skills, including superior composition, typing, and proofreading skills Ability to interpret a variety of instructions in written, oral, diagram, or schedule form Knowledgeable about and experience with health care and social service resources in the community preferred Ability to successfully manage multiple tasks simultaneously Excellent planning and organizational ability Ability to work as part of a team as well as independently Ability to work with highly confidential information in a professional and ethical manner Physical Requirements Ability to lift/carry 50 lbs/weight Ability to stand for long periods of time" Note: Physical Requirements appears as part of this section but we could keep as list items. We'll put as

        Skills

        then
        • each. Pay Range: "Pay Range: $27.21 - $38.09 per hour, depending on experience Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized." We'll put as

          Pay

          then

          with that text. Schedule: "Schedule Monday through Friday, 8 AM - 4:30 PM This position requires availability to work evenings and weekends as needed to support community events/meetings. While the standard schedule for this role is 40 hours per week, flexibility is provided and weekday hours can be adjusted when weekend/evening work is required." We'll put as

          Schedule

          then

          with that text. We must not repeat schedule info elsewhere; we already have schedule in role overview but we can still include schedule section; but we need to avoid duplication? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Duplicated lines: we have schedule mentioned in role overview and also separate schedule section. That's duplication. We should avoid duplicating. So we should either keep schedule only in Schedule section and remove from role overview, or keep role overview without schedule details. The role overview currently includes schedule sentence. Better to move schedule details to Schedule section and remove from role overview. So role overview paragraph should be just: "The Outreach and Enrollment Counselor will conduct outreach and in-reach, educate, and assist clients enrolling in affordable health insurance coverage through Covered CA, Medi-Cal, Medicare, or the Children’s Health Insurance Program as well as non-health insurance programs such as Cal Fresh." Then schedule details go to Schedule section. Thus we need to edit role overview accordingly. Now we need to ensure we preserve all substantive information: we removed schedule sentence from role overview but placed it in Schedule section, so all info preserved. Now we need to ensure we don't create sections with placeholder text. All sections have real content. Now we need to output HTML fragment only. Let's craft:

          Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need