Outpatient Pharmacy Technician

Job Summary

Primary schedule: M-F, shifts range from 7 AM-5 PM EST

Responsibilities

• Prescription processing
• Medication preparation and distribution
• Insurance claim resolution
• Inventory management
• Operation and monitoring of automated dispensing systems
• Maintenance of pharmacy records
• Quality assurance activities

Qualifications

• Education: High School Diploma or Equivalent required
• Licenses and Credentials: Pharmacy Technician [State License] - Required, Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) - required
• Experience: 2-3 years preferred, 1-2 years retail pharmacy experience strongly preferred

Essential Functions

• Follow established policies and procedures to perform a variety of routine support tasks
• Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices
• Supports the operations of the pharmacy and ensures the safe and efficient delivery of medications and healthcare products
• Utilizes area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems
• Demonstrates professionalism and effectively communicates with patients and caregivers to gather information and or triage inquiries
• Handle and prepare all controlled substances in accordance with state and federal regulations
• Affixes to assist with the training of junior pharmacy technician and trainee team members
• Affixes to assist with the organization of the pharmacy's inventory and operational flow
• Affixes to assist with preparing reports, conduct safety and quality assurance audits and participate in inventory management and control

Knowledge, Skills And Abilities

• Strong customer service and communication skills
• Knowledge of pharmacy operations, regulations, and technician scope of practice
• Proficiency in prescription processing, medication calculations, and drug identification
• Problem-solving skills related to insurance claims and prescription issues
• Experience with pharmacy technology and automated dispensing systems
• Commitment to patient safety, quality, and regulatory compliance
• Ability to prioritize tasks and manage inventory effectively
• Ability to work collaboratively as part of a multidisciplinary healthcare team

Additional Job Details (if Applicable)

• Remote Type: Onsite
• Work Location: 20 Patriot Place
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Rotating (United States of America)
• Pay Range: $22.84 - $29.79/Hourly
• Grade: 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.

EEO Statement

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.