Outpatient Clinical Care Assistant - Endocrinology

About the role

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient‑first healthcare. You will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As an Outpatient Clinical Care Assistant, you will play a key role in supporting both patients and caregivers in a fast‑paced outpatient setting.

Responsibilities

• Perform health screenings, collect specimens, and update medical records.
• Maintain exam rooms and stock clinical supplies.
• Monitor and document patient conditions to support quality care.
• Complete the rooming process, including vitals, height, weight, intake questions, and report abnormal findings to RN or LIP.
• Collect patient specimens, perform Point of Care Testing, and prepare specimens for transport to the lab.
• Prepare patients for exams, tests, and procedures; assist with exams, treatments, and procedures using sterile techniques as applicable.
• Perform patient treatments as directed, including application of heat or cold, simple sterile dressing changes, and application/removal of casts, braces, and splints.
• Assist with procedures such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, and disinfection/sterilization.
• Document in the electronic health record and assist with management of in‑baskets and closure of care gaps.
• Set up the clinic for daily operations and close the clinic in accordance with departmental guidelines.
• Stock supplies and linens; clean, monitor expiration dates, restock dressing supply cart, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
• Maintain all designated work areas in a clean and orderly manner.
• Perform administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, patient outreach, and patient registration.

Schedule

A caregiver in this role primarily works 8:00 am – 4:30 pm or 7:00 am – 8:00 pm.

Minimum qualifications

• High School Diploma or GED.
• Successful completion of Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross within the new‑hire period.
• One year recent health‑care experience in a hospital, ambulatory, home‑care, assisted living, nursing home, or long‑term care setting.

Preferred qualifications

• Proficient in the use of electronic medical records.

Physical requirements

Requires full‑body motion to move and lift patients, manual finger dexterity with good eye‑hand coordination; involves extensive standing and walking. Light work – exerting up to 20 lb of force occasionally, up to 10 lb frequently, and a negligible amount constantly. Personal Protective Equipment: follows standard precautions using PPE as required.

Pay

Minimum hourly: $18.25 – Maximum hourly: $24.95. The pay range reflects the anticipated range for new hires and will be determined based on work history, experience, skill set, and education. The range does not include shift differentials, overtime, or the value of Cleveland Clinic’s benefits package (healthcare, dental and vision benefits, retirement savings contributions, etc.).