Outpatient Administrative Specialist - Medical Subspecialties

About the Role

The Outpatient Administrative Specialist provides clinical administrative support within an ambulatory setting.

Responsibilities

• Assisting with patient check-in/check-out
• Verifying demographic, insurance, and financial information
• Managing documentation such as routine forms
• Serving as a resource for providers and staff regarding referral and authorization processes
• Managing EPIC Referral Work Queues
• Handling incoming communication
• Working with patients on insurance requirements
• Collecting co-pays
• Obtaining necessary authorizations and referrals
• Ensuring compliance with ABN and Waiver of Liability signatures
• Managing denial processes
• Performing additional administrative duties as needed

Qualifications & Skills

• Associate's degree and two years of relevant healthcare experience or equivalent combination
• Knowledge of medical terminology and coding
• Strong communication skills
• Proficiency in computer systems, including Epic, Word, and Outlook preferred
• Ability to maintain good public relations with patients, visitors, and staff