Outlet Sous Chef

Benefits

We offer a comprehensive benefits package that supports health, future planning, and work‑life balance. Benefits may vary with employment status. See the full list of Team Member Benefits at www.gotoworkhappy.com/benefits.

Position Summary

The incumbent is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. Coordinates with front‑of‑the‑house staff to achieve Hard Rock Casino service goals.

Essential Functions

• Creates an atmosphere that encourages guests to choose Hard Rock Casino Northern Indiana for gaming entertainment; builds and retains guest relations and mentors team members to provide superior guest service.
• Hires, trains, motivates, evaluates, and supervises staff, ensuring they have guidance and resources to meet objectives.
• Establishes and maintains training and development procedures to achieve superior guest service standards.
• Maintains department objectives, standards, guidelines, and budget for proper management.
• Monitors food purchasing, staffing, food preparation, and inventory to control food and labor costs and waste, adhering to budget.
• Observes cooking techniques and tastes results to ensure food quality and consistency with standards.
• Assists in developing menu changes to ensure variety and food quality.
• Monitors and advises on storage of food items to ensure quality and compliance with health requirements.
• Operates, maintains, and oversees all kitchen equipment (e.g., slicers, grinders, patty machines) daily.
• Attends and participates in meetings, completing assigned follow‑up.
• Performs work regularly and predictably.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

Education and Experience Requirements

• Minimum 8 years of progressive food preparation experience, or a culinary arts degree/accredited apprenticeship plus 4 years of progressive food preparation experience, with at least 1 year in a supervisory capacity.

Additional Requirements

• Must obtain and maintain all licenses/certifications required by Federal, State, and Virginia Lottery regulations.
• Successful background check and drug screening.
• Must be at least 21 years of age.
• Ability to work holidays, weekends, and flexible shifts.
• Knowledge of pertinent federal, state, and local laws, codes, and regulations.
• Standard safety and sanitation practices for food and beverage service.
• Proficiency in preparing stocks, soups, mother sauces, and all varieties of meat (veal, pork, beef, lamb, poultry, game, seafood).
• Complete understanding of kitchen operations.
• Demonstrated organizational, budgeting, and financial management skills.
• Ability to present excitement, enthusiasm, and a professional appearance.
• Clear oral and written communication skills.
• Flexibility to work varying shifts and schedules as needed.
• Ability to deliver programs that create a service level of excellence for internal and external guests.
• Effective communication with all levels of team members and external contacts.
• Professional conduct in a constantly changing environment.
• Monitor and control cash flow and security of assets.
• Link scheduling to customer flow.
• Observe and direct subordinates, monitor dining‑room activity, and maintain responsible areas.
• Use all tools associated with the position, including knives, slicers, and choppers.
• Review and comprehend recipes and related documentation.
• Inspect quality of all food items.

Pay

Salary range: $47,500 – $64,200.