Outlet Sales Associate Full-time

About the role

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education, and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life-changing job opportunities, ensuring they are career-ready and can support themselves and their families.

Department

Operations

FLSA Status

Non-Exempt

Reports to

Outlet Retail Supervisor

About Goodwill

We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security, and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity, and inclusion (DEI).

About The Position

• Proactively acknowledge, greet, and help customers in any area of the store.
• Aid customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.
• Perform accurate Point of Sale (POS) and cash handling, checks, and credit card procedures.
• Responsible for closing out assigned cash drawer and balancing the till at end of shift.
• Maintain a clean work environment.
• Support team members, assist supervisors as necessary.
• Build and maintain internal and external customer satisfaction.
• Contribute to team effort by accomplishing related results as needed.
• Demonstrate safe work practices through awareness and observation in support of a safety culture; report any potential hazards or accidents.

Position Requirements

• No previous experience or education required
• Some retail and sales experience helpful
• Ability to read, speak, and write Basic English and perform basic math skills
• Able to communicate through standard telephone and wireless audio systems
• Certificates, licenses, or registrations: None
• Computer/Technology Skills: None

Physical Demands

• Regularly required to lift and/or move up to 30-40 pounds
• Regularly required to stand for long periods of time; walk
• Use hands to finger, handle, or feel
• Bend and reach with hands and arms
• Use feet to operate foot pedal operation
• Talk or hear
• Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl
• Maintain reliable attendance

Essential Mental/Sensory Abilities

• Organizing, sorting, categorizing, counting, adding, subtracting
• Recording data
• Problem Solving
• Team player
• Communicating with the public
• Creating written communication
• Work Environment
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• While performing the duties of this job, the employee is regularly exposed to an outdoors environment, temperature varies with weather and exposure to dust.
• The noise level in the work environment is loud.
• Must be able to work a flexible schedule.