Outlet Post Sort Associate

About the role

The Outlet Post Sort Associate contributes to Goodwill's mission by maximizing the value of donations through prompt and accurate stock rotation and inventory maintenance. This role also involves communicating with store management about product quality, levels, and needs, and ensuring a clean, friendly, and safe environment for both customers and staff.

Responsibilities

• Distinguish between quality product, sorts, and separates recyclable, salvage, and garbage items and places them in appropriate containers/bins.
• Maintain product safety and recognize CPSC non-saleable merchandise.
• Communicate with outlet store management about quality issues, low product levels, supply needs, and suggest process improvements.
• Use a pallet jack to retrieve product or remove salvage, dump garbage, break down boxes, and reduce downtime.
• Pull full commodity bins to the staging area, set up and label bins accordingly, and place product and supplies in the correct area according to outlet store standards.
• Provide exceptional customer service by answering questions, alerting management to customer concerns, and ensuring customers follow shopping rules.
• Maintain the outlet store environment standards to ensure a clean, friendly, and safe space for all customers.
• Operate equipment and machinery correctly, safely, and responsibly, including moving properly priced and tagged furniture to the floor, arranging it orderly, and assisting with customer furniture carry-out requests.
• Safely move throughout the property, standing, bending, reaching, lifting up to 75 pounds, pushing/pulling cages weighing up to 600 pounds, grasping merchandise, and visually observing merchandise.
• Respond to internal paging systems and warning devices on custodial equipment and forklifts.

Requirements

• Retail or production experience preferred.
• Varying schedules and flexible hours required.
• Manage downtime independently and responsibly.
• Flexible to work in other areas as needed.
• Project a positive image of Goodwill to customers.
• Maintain confidentiality of sales information.
• Contribute positively to the Goodwill team.
• Basic reading, writing, and math skills.
• Smile and greet customers and donors.

Qualifications

• Able to safely move throughout the property.
• Able to stand, bend, reach for duration of shift.
• Able to lift 75 pounds and push/pull cages weighing 600 pounds.
• Able to grasp merchandise.
• Able to visually observe merchandise.
• Able to hear and respond to internal paging system and warning devices on custodial equipment and forklifts.

Skills

• Customer service skills.
• Inventory management.
• Physical stamina and strength.
• Attention to detail.
• Communication skills.

Benefits

• Medical, dental, and vision coverage.
• Short and long-term disability insurance.
• Life insurance.
• Retirement plan.
• Paid time off (PTO).

Pay

Compensation is determined based on education, experience, internal equity, market demands, and other qualifying criteria. Certain roles may participate in an incentive plan.

Schedule

Varying schedules and flexible hours are required.