Outlet Operations Leader

Your Responsibilities

• Train the stock team to uphold all safety protocols and inventory policies, fostering a culture of accountability and operational excellence
• Oversee the seamless receipt, processing, and transition of merchandise from truck to storage to sales floor, ensuring accuracy, efficiency, and readiness for customers
• Safeguard inventory integrity by ensuring all merchandise is properly tagged, while monitoring key operational metrics such as inventory accuracy and processing timelines to drive continuous improvement
• Direct the release of product to third-party delivery partners and customers, ensuring both accuracy and exceptional service standards
• Authorize and manage the destruction of products designated as marked out of stock (MOS) in compliance with company policies
• Ensure operational interactions with customers and delivery partners reflect company service standards

Our Requirements

• 2+ years of leadership experience in retail, preferably in home furnishings
• Exceptional analytical, problem-solving and decision-making skills
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications
• Experience in Inventory management systems and processes
• Adaptable and resilient, with a solutions-focused approach to change and challenges
• Flexibility to work a dynamic schedule across all operational hours

Physical Requirements

• Lift and move items in excess of 100 lbs., using proper equipment and safety techniques
• Maneuver throughout the sales floor and stockroom
• Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing