Outlet Host/Hostess - Council Oak

Responsibilities

• Serves, welcomes, and greets guests at the restaurant.
• Obtains information from guests (e.g., name, number in party, seating preferences).
• Ushers guests to their seats at a comfortable pace.
• Promotes positive guest/employee relations.
• Conducts themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida/departmental policies and procedures.
• Other assignments as directed.

Qualifications

• High School Diploma or equivalent with a minimum of 6 months experience in high-volume food service or customer service preferred, or an equivalent combination of education and/or experience.
• Ability to deliver a service level that creates an atmosphere encouraging guests to return, providing a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in accomplishing position responsibilities to support organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality while maintaining a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Work Environment

Duties are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to the general public and excessive noise.

• Frequently required to stand, walk, use hands to finger/handle/feel, reach with hands and arms, talk, or hear.
• Requires bending, stooping, and carrying/handling/moving weights of up to 25 pounds.
• Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Benefits

We offer a comprehensive benefits package that supports team members' health, well-being, and work-life balance. Benefits may vary with employment status. For a full list of benefits, visit our career site: www.gotoworkhappy.com/benefits.

Employment Process

Candidates must obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations prior to employment. Background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Native American Preference Policy

The Tribal Council gives preference in all employment practices to Native Americans. First preference is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.