Outlet Customer Experience Specialist, Advisor

About the role

The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved. As The Sales Consultant – Appliance Outlet You Will:

• Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
• Ensure inventory and merchandising standards are maintained in outlet store area.
• Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
• Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

Responsibilities

• Provide velocity and solution support to solve customer needs.
• Engage customers using selling skills to build complete, connected solutions.
• Maintain inventory and merchandising standards in outlet store area.
• Demonstrate excellence in execution of selling skills and selling strategy.
• Support sales strategies in partnership with the Sales Manager.

Requirements

• Basic Qualifications: Ability to work successfully as part of a team.
• PREFERRED Qualifications: 3 months experience working in customer service, sales or related fields.

Qualifications

• Ability to work a flexible schedule inclusive of holidays, nights and weekends.

Skills

• Customer service skills.
• Selling skills.
• Inventory management.
• Strategic planning.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.

Pay

• Details about pay not specified in the job posting.

Schedule

• Details about schedule not specified in the job posting.

Benefits

• Details about benefits not specified in the job posting.