Outlet Associate

About the role

Serves as the first point of contact for outlet customers, covering the register and the sales floor.

Responsibilities

• Front of Store: Serve as first point of contact, provide customer service, assist with questions and purchases, operate POS system and balance cash drawer, stock and rotate merchandise bins, enforce outlet safety rules, maintain cleanliness and productivity, cross‑train in other departments.
• Back of Store: Operate material handling equipment (compactors, balers, pallet jacks, etc.), sort recyclable materials and donated goods, prepare merchandise for rotation and recycling, maintain clean and safe work areas, support warehouse operations.

Requirements

• Ability to lift 45 lbs independently and 75 lbs with assistance.
• Ability to move up to 500 lbs with the aid of a pallet jack or dolly.
• Ability to stand and bend up to 8 hours; walking or standing 100% of the shift.
• Must be able to reach above shoulder height, have eye‑hand coordination, concentrate and pay close attention to detail.
• Must be able to bend and crouch, tolerate repetitive hand use.
• Exposure to temperature fluctuations, dust and debris from donations.

Skills

• Basic math and cash handling.
• Good communication skills.
• Ability to work as a productive member of a team.
• Flexibility with scheduling changes.

Qualifications

• High school diploma preferred.
• One year of retail or cash handling experience preferred.
• Basic math and cash handling.
• Ability to lift 45 lbs independently and 75 lbs with assistance.
• Ability to stand and bend up to 8 hours.
• Flexible schedule covering evenings, weekends, and holidays.

Schedule

Flexible schedule covering evenings, weekends, and holidays; overtime may be required from time to time due to store needs.