Outfitters Announces Multiple Career Opportunities in Lahore and…

Outfitters, one of Pakistan’s most iconic fashion retail brands, is expanding its team in Lahore and Karachi.

Executive Customer Services (Evening)

Department: Retail

Eligibility Criteria

• Qualification: Bachelor’s/Master’s degree in a related field.
• Experience: 1-2 years of experience in customer services.

Responsibilities

• Respond to customer inquiries and resolve issues promptly and professionally through phone, email, and social media.
• Provide accurate and timely information regarding products, services, orders, and billing.
• Listen to and empathize with customers to understand their needs and concerns.
• Take escalations and handle complaints, ensuring customer issues are resolved to satisfaction.
• Maintain comprehensive knowledge of products and services.
• Record and maintain accurate customer information and interactions in the CRM system.
• Collaborate cross-functionally to ensure customer issues are resolved effectively.
• Assist with order processing, tracking, and returns.

Category Lead

Department: Retail

Eligibility Criteria

• Qualification: Bachelor’s or Master’s degree in Business, Fashion Merchandising, or a related field.
• Experience: Lahore – 2-3 years in retail operations or inventory management; Karachi – Fresh to 1 year in fashion retail or visual merchandising.

Responsibilities

• Monitor category performance through POS and sales data, align replenishment with real-time trends.
• Lead seasonal rotations and category mapping with VM and inventory teams.
• Conduct commercial analysis including business maps and stock-versus-sales reporting.
• Implement and adapt VM concepts in line with brand guidelines.
• Lead and coordinate the category floor team, train and mentor team members.
• Maintain high service standards and resolve customer queries.
• Implement anti-theft layouts and ensure adherence to SOPs and safety standards.

Assistant Manager – M.E.P Design & Execution (Retail)

Department: Projects

Eligibility Criteria

• Qualification: Bachelor’s in Electrical / Mechanical Engineering.
• Experience: 5+ years of experience in project management.

Responsibilities

• Manage all projects independently while maintaining design protocols and specifications.
• Evaluate MEP requirements for fashion retail stores and coordinate with consultants.
• Review BOQs, provide feedback, and evaluate engineering estimates.
• R&D of lighting fixtures, DB’s equipment, HVAC equipment, and generators.
• Implement approved MEP design during execution as per compliance.
• Validate design issues and suggest solutions.
• Ensure all materials used are as per approved manufacturers and specifications.
• Liaise with consultant MEP supervisory engineers and inspectors.
• Ensure deliverance of higher efficiency, productivity, and safety standards.
• Prepare handing over documentation and maintain project logs.

Senior Fashion Designer

Department: Design

Eligibility Criteria

• Qualification: Bachelor’s in Fashion/Textile Design.
• Experience: 2-5 years in fashion design.

Responsibilities

• Develop and execute innovative design concepts for seasonal collections and core daily wear pieces.
• Lead the design team in brainstorming, sketching, and fabric selection.
• Oversee the creation of detailed technical specifications and design boards.
• Conduct market research and analyze fashion trends.
• Maintain awareness of competitor offerings and industry developments.
• Collaborate with the product development team to ensure designs are translated effectively.
• Review and refine prototypes with pattern makers and sample sewers.
• Mentor and guide junior designers.
• Ensure all designs align with the brand’s aesthetic and core values.
• Work closely with marketing and sales teams to understand customer needs.

Benefits

• Iconic Brand: Be part of one of Pakistan’s most iconic fashion retail brands.
• Career Growth: Opportunity to develop your career in customer services, retail operations, project management, or design.
• Dynamic Environment: Work in a fast-paced, creative, and growth-oriented workplace.
• Competitive Compensation: Attractive salary and benefits package.
• Multiple Locations: Positions available in Lahore and Karachi.

Application Deadlines: 11th – 15th August 2026