Outcome-Focused Business Solutions Engineer

About the role

Serve as a trusted technical and business advisor to Public Sector customer executives, IT leaders, and line-of-business stakeholders, translating strategic priorities into measurable technology outcomes. Lead strategic discovery sessions and design thinking workshops to uncover customer pain points, define success metrics, and co-create solution roadmaps. Architect comprehensive, end-to-end solutions that integrate Cisco's diverse platforms into scalable, secure, and cost-effective customer environments. Own the technical strategy and solution narrative across the full sales cycle — from opportunity creation through discovery, validation, deployment, and value realization. Orchestrate virtual teams of specialists, partners, and engineering resources to accelerate opportunities and ensure customers realize the intended value of deployed solutions. Drive long-term customer success by aligning technology investments with business transformation, competitive displacement, and revenue growth.

Responsibilities

• Translate business outcomes into technical strategies, architectures, and actionable execution plans.
• Facilitate design thinking workshops, discovery sessions, or collaborative solution-development engagements.
• Own the technical strategy and solution narrative across the full sales cycle.
• Orchestrate virtual teams of specialists, partners, and engineering resources to accelerate opportunities and ensure customers realize the intended value of deployed solutions.
• Drive long-term customer success by aligning technology investments with business transformation, competitive displacement, and revenue growth.

Requirements

• 8+ years of experience in a technical sales, solutions engineering, business solutions architecture, or enterprise architecture role.
• 8+ years of experience designing and articulating complex, end-to-end architectures within enterprise environments.
• Deep knowledge of Cisco's portfolio, including networking, security, AI, cloud, and observability.
• Proven success in consultative, outcome-based selling and value engineering.
• Strong executive presence with the ability to build credibility and trust with senior IT leaders, and business decision makers.
• Experience facilitating design thinking workshops, discovery sessions, or collaborative solution-development engagements.
• Self-starter who thrives with autonomy and drives initiatives forward in a fast-paced, matrixed environment.
• Experience delivering compelling customer presentations to both technical and executive audiences.
• Experience developing multi-year technical strategies, transformation roadmaps, and cross-architecture solutions.
• Familiarity with enterprise architecture frameworks, design thinking methodologies, and agile practices.
• Experience influencing product roadmaps by sharing customer insights with engineering and product teams.

Preferred Qualifications

• MBA and CCIE strongly preferred.
• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or equivalent practical experience.

Benefits

The starting salary range posted for this position is $223,000.00 to $287,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan.

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.