Outcome-Focused Business Solutions Engineer

About the role

Serve as a trusted technical and business advisor to Public Sector customer executives, IT leaders, and line-of-business stakeholders, translating strategic priorities into measurable technology outcomes.

Lead strategic discovery sessions and design thinking workshops to uncover customer pain points, define success metrics, and co-create solution roadmaps.

Architect comprehensive, end-to-end solutions that integrate Cisco's diverse platforms into scalable, secure, and cost-effective customer environments.

Own the technical strategy and solution narrative across the full sales cycle — from opportunity creation through discovery, validation, deployment, and value realization.

Orchestrate virtual teams of specialists, partners, and engineering resources to accelerate opportunities and ensure customers realize the intended value of deployed solutions.

Drive long-term customer success by aligning technology investments with business transformation, competitive displacement, and revenue growth.

Responsibilities

• Serve as a trusted technical and business advisor to Public Sector customer executives, IT leaders, and line-of-business stakeholders, translating strategic priorities into measurable technology outcomes.
• Lead strategic discovery sessions and design thinking workshops to uncover customer pain points, define success metrics, and co-create solution roadmaps.
• Architect comprehensive, end-to-end solutions that integrate Cisco's diverse platforms into scalable, secure, and cost-effective customer environments.
• Own the technical strategy and solution narrative across the full sales cycle — from opportunity creation through discovery, validation, deployment, and value realization.
• Orchestrate virtual teams of specialists, partners, and engineering resources to accelerate opportunities and ensure customers realize the intended value of deployed solutions.
• Drive long-term customer success by aligning technology investments with business transformation, competitive displacement, and revenue growth.

Requirements

• 8+ years of experience in a technical sales, solutions engineering, business solutions architecture, or enterprise architecture role.
• 8+ years of experience designing and articulating complex, end-to-end architectures within enterprise environments.
• Deep knowledge of Cisco's portfolio, including networking, security, AI, cloud, and observability.
• Proven success in consultative, outcome-based selling and value engineering.
• Experience translating business outcomes into technical strategies, architectures, and actionable execution plans.

Qualifications

• MBA and CCIE strongly preferred.
• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or equivalent practical experience.
• Strong executive presence with the ability to build credibility and trust with senior IT leaders, and business decision makers.
• Experience facilitating design thinking workshops, discovery sessions, or collaborative solution-development engagements.
• Self-starter who thrives with autonomy and drives initiatives forward in a fast-paced, matrixed environment.
• Experience delivering compelling customer presentations to both technical and executive audiences.
• Experience developing multi-year technical strategies, transformation roadmaps, and cross-architecture solutions.
• Familiarity with enterprise architecture frameworks, design thinking methodologies, and agile practices.
• Experience influencing product roadmaps by sharing customer insights with engineering and product teams.

Skills

• Technical sales, solutions engineering, business solutions architecture, or enterprise architecture experience.
• Design and articulate complex, end-to-end architectures within enterprise environments.
• Knowledge of Cisco's portfolio, including networking, security, AI, cloud, and observability.
• Consultative, outcome-based selling and value engineering skills.
• Translate business outcomes into technical strategies, architectures, and actionable execution plans.
• Facilitate design thinking workshops, discovery sessions, or collaborative solution-development engagements.
• Executive presence and ability to build credibility and trust with senior IT leaders and business decision makers.
• Deliver compelling customer presentations to both technical and executive audiences.
• Develop multi-year technical strategies, transformation roadmaps, and cross-architecture solutions.
• Influence product roadmaps by sharing customer insights with engineering and product teams.

Benefits

• Medical, dental, and vision insurance.
• A 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• 10 paid holidays per full calendar year.
• 1 paid day off for employee’s birthday.
• Year-end holiday shutdown.
• 4 paid days off for personal wellness.
• Flexible vacation time off program.
• Up to 80 hours of sick time off provided on hire date and each January 1st thereafter.
• Volunteer time off.

Pay

The starting salary range posted for this position is $223,000.00 to $287,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Schedule

Not specified.