Outbound Sales Advisor

About the role

CPI Security, a leader in security and automation solutions, is seeking an Outbound Sales Advisor to join its corporate headquarters in Charlotte, NC. The role focuses on driving sales growth and maximizing value from strategic partnerships with home builders by servicing new home buyers and selling video, home automation, security, and other value‑added services. All leads are provided by CPI; no cold calling or prospecting is required.

Responsibilities

• Convert company‑assigned new‑construction leads into revenue‑generating security customers.
• Initiate outbound sales calls, emails, and SMS to prospects, create solutions, sell services/devices, and schedule installations.
• Conduct initial and follow‑up phone calls to build relationships with key decision makers and nurture the sales process.
• Manage assigned prospect account lists and use Salesforce to track prospects through the sales funnel to installation.
• Overcome customer objections using advanced solution‑selling skills.
• Update and maintain prospect database and activity tracking daily.
• Meet sales quotas and revenue targets while providing superior customer experience.
• Maintain contact with existing clients to ensure satisfaction and request referrals.
• Ensure compliance with regulations and best practices for contact strategies.

Requirements

• Organized, resourceful, and self‑motivated with a strong work ethic.
• Effective written and oral communication skills with strong listening ability.
• Strong sales funnel management skills.
• Self‑starter driven to exceed targets.
• Prior experience in sales or account management.
• Experience handling a large volume of outbound calls/contacts or in a contact‑center environment.
• Proficiency with CRMs, telephony systems, and help‑desk software (e.g., Salesforce).
• Proficiency with Microsoft Office (Word and Excel) required.
• Ability to obtain required licensing as mandated by various state alarm boards.

Compensation

Annual total compensation ranges from $70,000 to $100,000, consisting of a base hourly rate with a tiered commission structure, performance‑based bonuses, training incentives, and quarterly bonuses. Higher shift pay is provided for nights and weekends.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with company matching.
• Short‑ and long‑term disability and life insurance options.
• Company‑paid holidays, floating holiday, and paid time off.
• Free monitored security system after 90 days of employment.
• Engaging, diverse company culture.
• On‑site café and coffee/smoothie bar.
• Walking trail, basketball court, and state‑of‑the‑art fitness facility with a dedicated Fitness Director.