DirectJobHub
Jobs · Administrative

Outbound Call Representative

CodeVertex Talent · Ohio, United States · 2 wk ago
RemoteRemoteAdministrative$42k–$62k/yrFull-time

About the role

CodeVertex Talent is seeking an Outbound Call Representative for a remote position within the United States. This role requires dependable execution, accurate documentation, professional communication, and ownership of assigned responsibilities.

Responsibilities

  • Respond to customer questions with accuracy and professionalism.
  • Document interactions and maintain complete case records.
  • Research issues and coordinate appropriate resolution.
  • Identify recurring themes and escalate material concerns.
  • Meet service, quality, and response-time expectations.

Requirements

  • Customer support or service experience.
  • Clear written and verbal communication.
  • Patience, judgment, and problem-solving ability.
  • Accurate documentation and data handling.
  • Ability to work independently while following procedures.

Skills

The strongest candidates will demonstrate practical ability in:

  • Customer Service
  • Email Support
  • Live Chat
  • CRM
  • Communication

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and demonstrated role alignment.

Employment Details

  • Work arrangement: Remote within the United States.
  • Employment type: Full Time.
  • Experience level: Associate.
  • Work Location: Ohio — 100% Remote.

Applicants must provide accurate information and complete any lawful, role-appropriate verification required for employment. The role requires reliable internet access, a suitable private workspace, and responsible handling of confidential information. Performance is evaluated through accuracy, quality, communication, timeliness, and successful completion of role-specific work.

Similar jobs