Our House Resident Advisor

About the role

The Resident Advisor provides oversight of Our House residents, buildings, and grounds to ensure compliance with Our House policies and procedures and reports to the Program Lead when an issue or problem arises.

Responsibilities

• Monitor residents for compliance with Our House guidelines and program policies and procedures daily.
• Document and report non-compliances with Our House guidelines and program policies and procedures to Program Lead as they occur.
• Evaluate, document, and report Our House building and grounds issues and problems as needed.
• Build and maintain a positive relationship with the Our House residents.
• Communicate to Program Lead and Regional Director and/or designated BCFS HHS employee regarding any incidents at Our House or involving Our House residents.
• Document all incidents.
• Implement BCFS safety protocols in an emergency.
• Maintain confidentiality in all areas of the program operations.
• Maintain professional and ethical standards including demonstrating respect for agency staff, Our House residents, and community members.
• Maintain a maintenance request system with the assistance of the Program Lead.
• Schedule, facilitate, and document weekly inspection of resident apartments and grounds as outlined and determined by the Program Lead and Regional Director.
• Supervise scheduled appointments for facility repairs and maintenance as needed.
• Assist residents with “teachable moment” life skills development.
• Monitor behavior and, if questionable or unsafe, contact the Police or Program Lead and Regional Director as needed.
• Assist the Program Lead with preparing the residence for new residents and cleaning after resident’s departure.
• Other duties as assigned.

Requirements

• High School Diploma or GED.
• 1 year working or volunteering with youth (required).
• 2 years working or volunteering with youth (preferred).
• Maintain current CPR and First Aid certificates.
• Pass a drug screen and random drug screens.
• Pass a criminal background check.

Skills

• Ability to establish rapport and relate sensitively and consistently to multiracial and multicultural groups of young adults.
• Communicate effectively in writing and verbally in English.
• Organize and prioritize duties and responsibilities efficiently.
• Work independently.
• Beginner to intermediate knowledge of Microsoft Office products: Word, PowerPoint, Excel, and Outlook.
• Abide by all Our House guidelines provided by BCFS HHS for the RA position.