OSD Support Services

Key Responsibilities

• Create custom enterprise level Operating System Deployment (OSD) Task Sequences utilizing Microsoft scripting technologies and components, such as PowerShell, VBScript, WMI, .NET and XML for captured images.
• Assess and validate non-standard hardware / software, to include new enterprise MECM OSD related products, to ensure operability in the enterprise.
• Provide a report on results.
• Provide enterprise administrators with current drivers for assigned hardware within the OSD process for both on-premise and MED365 Cloud environments.
• Ensure appropriate drivers are used for assigned hardware.
• Add, distribute, and install images.
• Provide senior level technical support for troubleshooting of OSD related issues for both on-premise and MED365 Cloud environments.
• Send notification to customers and groups prior to and after implemented requests or modifications.
• Manage and operate the on-premise ITC environment, ensuring system performance and availability requirements are met.
• Develop ITC processes for establishing testing environments.
• Ensure changes are not implemented in ITC environments without appropriate approvals and documentation.
• Resolve ITC incidents and problems.

Qualifications

• BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution.
• 3+ years of relevant experience.
• Active Secret (or above) Clearance.
• Certification(s): CompTIA Security+, or similar (Cloud+, or GICSP, or SSCP, or GSEC).
• Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate.

Skills

• Experience with Microsoft scripting technologies and components, such as PowerShell, VBScript, WMI, .NET and XML.
• Experience with non-standard hardware / software assessment and validation.
• Experience with enterprise MECM OSD related products.
• Experience with enterprise image management and distribution.
• Experience with troubleshooting OSD related issues.
• Experience with developing and managing IT processes.
• Experience with resolving IT incidents and problems.

Pay and Benefits

The likely salary range for this position is $75,000 - $113,785. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Benefits

• PTO including paid parental, military, and bereavement leave.
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year).
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan).
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums.
• 401 (k) plan with a match that is 100% vested after you complete two years of service.
• FSA/DFSA/HSA flexible benefit plans.
• Annual Tuition & Professional Development Reimbursement benefit.