Orthotic Fitter, Certified

About the Company

Hanger, Inc. is the world’s premier provider of orthotic and prosthetic (O&P) services and products. With a mantra of “Empowering Human Potential,” Hanger delivers advanced O&P solutions, clinically differentiated programs, and unsurpassed customer service. The Patient Care segment is the largest owner‑operator of O&P clinics nationwide, while the Products & Services segment distributes branded and private‑label O&P devices and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger’s vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services, and value.

About the Role

Orthotic fitters provide independent patient care through the provision and adjustment of off‑the‑shelf and pre‑fabricated orthoses, as defined by the ABC Scope of Practice. Certified fitters may work under indirect supervision of a certified orthotist on projects of moderate complexity or custom nature, monitoring patients over time and making necessary device adjustments.

Responsibilities

• Examine and evaluate patients' needs in relation to disease and functional loss.
• Perform independent patient care for devices within scope.
• Evaluate orthotic devices on patients, adjusting to assure fit, function, medical efficacy, and quality of work.
• Instruct patients in the use of orthotic devices.
• Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
• Provide detailed clinical notes to patient records.
• Provide information to administrative staff to conduct reimbursement activities.
• Provide follow‑up with patients and physicians.
• Provide in‑service training to physicians and allied health care professionals.
• Assist other clinical staff as needed.
• Adhere to all safety regulations, including compliance with Medicare, HIPAA, bloodborne pathogen standards, and OSHA requirements.
• Perform other duties or special projects as assigned.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Current certification as a Certified Fitter or Orthotics (e.g., American Board Certified – ABC).
• Must have, or be eligible to obtain, a valid driver’s license and meet Hanger’s Motor Vehicle Safety Policy standards.

Skills

• Demonstrated ability to fit and deliver non‑custom orthotic devices such as cervical orthoses (minor modification), pressure gradient hose, trusses, non‑complex prefabricated spinal orthoses, and prefabricated orthoses for upper and lower extremities (excluding bone fracture treatment).
• Thorough understanding of medical terminology.
• Effective communication skills for accurate, concise, and organized oral and written presentations and reports to patients and staff.
• Ability to instruct clinical and non‑clinical personnel and customers on patient‑care objectives.
• Strong active listening, reading, and comprehension skills for analyzing reports, charts, and correspondence.
• Good interpersonal skills and ability to build professional relationships with physicians, therapists, and patients.
• Team‑oriented work style.
• Effective organizational, time‑management, and planning skills.
• Integrity, honesty, transparency, and respect in all relationships.
• Patient‑centered focus, building lifelong trust.
• Collaboration and constructive dialogue with colleagues.
• Continuous innovation and adaptability to change.
• Focus on superior outcomes and process optimization.

Benefits

• Competitive compensation packages.
• 8 paid national holidays plus 4 additional floating holidays.
• PTO that includes vacation and sick time.
• Medical, dental, and vision benefits.
• 401(k) savings and retirement plan.
• Paid parental bonding leave for new parents.
• Flexible work schedules and part‑time opportunities.
• Generous employee referral bonus program.
• Mentorship programs (mentor and mentee).
• Student loan repayment assistance (by location).
• Relocation assistance.
• Regional & national traveling CPO/CO/CP opportunities.
• Volunteer opportunities for local and national events such as Hanger’s BAKA Bootcamp and EmpowerFest.