Orthopedic Patient Care Coordinator-LH Orthopedics Bowie

Essential Job Duties

• Proficient and correct use of all facets of medical practice software to ensure the integrity of patient database information.
• Participates in department clinical outcome projects as well as process improvement initiatives of care management.
• Implements and coordinates patient care needs to facilitate the plan of care.
• Demonstrates commitment to work partners to help each other reach mutual goals and learn from each other. Demonstrates actions and behaviors that consistently promote trust, respect, and a positive attitude and promote team morale.
• Aid physician with special projects and administrative responsibilities such as organizing meetings, depositions, and lectures.
• Responsible for the assessment and coordination of patient care for the achievement of patient outcomes.
• Consistently verifies patient appointments, insurances, and in-office procedure authorizations. Consistently edits and mails various letters to patients including surgical postings and instructions. Triage patient calls in a timely manner.
• Aid physicians, physician assistants, and other disciplines involved with the patient’s care to foster a coordinated approach to patient care.
• Responsible for communicating with physicians regarding any changes to the medical plan of care to avoid any delays.
• Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experience.

Educational/Experience Requirements

• High School Diploma
• Must be able to demonstrate basic personal computer skills
• One year of clerical/billing experience in a medical office setting. Medical records experience strongly preferred.
• Must have excellent communication skills.

Required License/Certifications

• No specific license/certification required.

Working Conditions, Equipment, Physical Demands

• The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
• The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Luminis Health Benefits Overview

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
• *Benefit offerings based on employment status

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About the Role

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