Orthopaedic Clinic - RN Patient Navigator

Responsibilities

• Manages self and resources effectively.
• Organizes multitask workload, accepts changes in assignment, utilizes supplies appropriately, requests assistance appropriately.
• Affixes critical thinking knowledge, integration skills and considers alternatives in a multitask workload.
• Collections integrates data from multiple sources, seeks assistance information appropriately.
• Applies leadership skills appropriately.
• Coodinates care within the multi-disciplinary team, interacts in a professional manner, communicates directly, and verbalizes scope of practice for self and others.
• Manage patients 120 day surgical journey with the assistance of our digital platform.
• Supports the organizational values: Compassion and respect for Human Dignity, Commitment to Professional Competence, and Commitment to a spirit of service, Honesty, Confidentiality, and Good Stewardship careful administration.
• Communicates with patients, team members, and management in an accurate, timely manner.
• Reports pertinent data, completes forms and charting, protects confidentiality, attends staff meetings or retrieves information from same, reads communications.
• Identifies & applies age specific safety needs when performing job duties in the following circumstances: disaster/evacuation, transfer of patients, minimizing security risks, restraints/immobilization devices, use of equipment.
• RN will triage phone calls from patients and outside care providers and communicates with the Orthopaedic providers to facilitate patient care.
• Mets Copley Hospital standards related to telephone etiquette, customer service, comportment, inter intra departmental relations, confidentiality, corporate compliance, patient provider rights, UOR reporting mechanism, QI, Code of Conduct.

Qualifications

• Education: Required - Associates Degree or equivalent certification.
• Desired: Bachelors Degree.
• Experience: Required - one year's practice as Registered Nurse.
• Desired: 1 - 2 years experience in expanded nursing role.
• Licensure and certification: Registered Nurse licensed in the State of Vermont. BLS.