Orthodontic Assistant

Essential Functions

• Provides outstanding customer service with patient as #1 priority; partnering with staff, successfully resolves patient complaints, concerns and questions in a timely manner.
• Fully assists Orthodontist in the process of treating patients.
• Takes x-rays.
• Records patients’ medical history; takes blood pressure and pulse as needed.
• Helps patients feel comfortable before, during and after dental treatment.
• Provides patients with instructions for oral care following appointments and procedures.
• Teaches patients appropriate oral hygiene strategies to improve or maintain oral health.
• Performs operatory set up and break down.
• Sterilizes instruments.
• Effectively understands and utilizes company dental software, HRIS, applicable Microsoft Suite applications and other internet vehicles as necessary.
• Understands company’s timekeeping system and enters hours worked and PTO appropriately and timely; gains pre-approval from Office Manager for overtime; notifies Office Manager immediately of discrepancy in hours paid through payroll.
• Completes continuing education as required by office; monitors expiration of certifications making sure not to allow them to expire.
• Maintains facilities and equipment in accordance with hygiene and safety regulations including OSHA; follow required OSHA and Workers’ Compensation safety procedures and processes as necessary.

Nonessential Functions

• Performs additional tasks as necessary or assigned to achieve office/company goals.