Orthodontic Assistant at Bennion Lambourne Orthodontics

About the Role

Bennion Lambourne Orthodontics in Billings, MT is seeking a reliable, motivated, and hardworking orthodontic assistant to join a growing practice. In-office training is available for those interested in dental or orthodontic assisting but lacking experience. Resumes may be submitted in person at our Westend location: 152 S 32nd St W, Suite A, Billings, MT 59102.

Schedule

This is a full-time position (32-40 hours per week), Monday through Friday, with general hours of need between 7 am and 5 pm.

Responsibilities

• Provides continual and exceptional customer service for all patients, making the patient the first priority.
• Practices constant cleanliness throughout the office and sterilizes when not assisting.
• Utilizes all downtime effectively.
• Arrives on time for all shifts and follows the training compact.
• Assists all doctors in procedures, carrying out tasks in an effective and efficient manner.
• Continues to learn about office policies, procedures, and workflow.
• Ensures patient safety during their time in the office.
• Reviews company email and communication board each shift for updates.
• Follows team member guidelines and maintains patient confidentiality through HIPAA compliance.
• Demonstrates reasonable computer and typing skills with the ability to learn new programs as required.

Requirements

• High school diploma or equivalent.
• One to three years of experience in a customer service role, preferably in a medical setting.
• Orthodontic assisting experience preferred but not required.
• Experience in a professional setting with direct patient interaction preferred.
• Physical demands: bending, stooping, walking, and standing for long periods; great manual dexterity for fine motor movements; ability to safely lift up to 30 lbs.

Qualifications

• Reputation for excellent relations with patients and office staff.
• Ability to work effectively as part of a team and improvise in a busy environment.
• Self-motivated, especially under pressure.
• Strong organizational, interpersonal, and communication skills (verbal and written).
• Detail-oriented and able to manage emotions in the workplace.
• Recognizes when help is needed and asks for it.
• Interest in learning about orthodontics.

Benefits

• 401K
• Paid Time Off (PTO)
• Health, dental, and vision insurance available
• Additional benefit options

Pay

$18-25 per hour.

Culture

At Bennion Lambourne Orthodontics, there is no divided line between clinical staff and front desk staff—we are all ONE team. We value passion for continual learning, especially about orthodontics, and maintaining positive energy. Everyone is willing to help when needed, even outside their regular job duties.