Orthodontic Assistant at Bennion Lambourne Orthodontics

About the Role

Bennion Lambourne Orthodontics in Sheridan, WY is seeking a reliable, motivated, and hardworking orthodontic assistant to join our growing practice. We offer in-office training for candidates interested in dental or orthodontic assisting but lacking prior experience. Travel is required, as we also staff our Gillette, WY location.

This is a full-time position (32-40 hours per week), Monday through Friday, with general hours of need between 7 am and 5 pm.

Responsibilities

• Provide continual and exceptional customer service for all patients, making the patient the first priority.
• Maintain constant cleanliness throughout the office and sterilize equipment when not assisting.
• Utilize downtime effectively and arrive on time for all shifts.
• Follow the training compact and take responsibility for your training.
• Assist doctors in procedures, carrying them out in an effective and efficient manner.
• Continue learning about office policies, procedures, and workflow.
• Ensure patient safety during their time in the office.
• Review company email and communication board each shift for updates.
• Follow team member guidelines and maintain patient confidentiality through HIPAA compliance.
• Demonstrate reasonable computer and typing skills, with the ability to learn new programs as required.

Requirements

• High school diploma or equivalent.
• One to three years of experience in a customer service role, preferably in a medical setting.
• Experience in a professional setting with direct patient interaction preferred but not required.
• Orthodontic assisting experience preferred but not required.
• Physical demands: bending, stooping, walking, and standing for long periods; great manual dexterity for fine motor movements; ability to safely lift up to 30 lbs.

Skills & Personal Characteristics

• Interest in learning about orthodontics.
• Self-motivated, especially under pressure.
• Ability to work independently and as part of a team.
• Able to effectively manage emotions in the workplace.
• Strong communication skills, both verbal and written.
• Detail-oriented with strong organizational and interpersonal skills.
• Recognizes when help is needed and asks for it.

About Our Culture

• No divided line between clinical staff and front desk staff—we are all ONE team.
• Passion for continual learning, especially about orthodontics.
• Maintaining, managing, and exuding positive energy is a must.
• Everyone is willing to help when needed, even outside their regular job duties.

Benefits

• 401K
• Paid Time Off (PTO)
• Health, Dental, and Vision Insurance available
• Other benefit options