Organizational Learning and Development Manager / Director

Commitment to Inclusive Excellence

At VMRC, we identify a “cultural fit” as a community member demonstrating our shared values and commitment to fostering an inclusive, purpose‑driven workplace. We seek candidates who align with our service, justice, peacebuilding, and stewardship values while bringing diverse perspectives that enrich our collective work. Candidates are assessed through structured, bias‑conscious interview questions that explore how they have lived these values in professional and personal experiences.

Position Summary

This position leads organizational and staff development initiatives for VMRC. It advises VMRC’s leadership and facilitates educational programs and services across campus. Responsibilities include planning, developing, integrating, and administering staff development programs for service lines and associated employees; providing educational opportunities aligned with strategic business goals and operational objectives; supporting candidate sourcing, onboarding, and retention; and facilitating monthly New Employee Orientations (NEO). The role reports directly to the Senior Director of Culture and Belonging and supports execution of the All Staff Learning Series and Level Up (Leadership) Learning Series, partnering with internal presenters and approved external consultants to plan, coordinate, and deliver programming.

Benefits

• Benefit‑eligible employees are eligible for benefits on date of hire
• Positions scheduled 60+ hours per pay period (every 2 weeks) are eligible for all benefits; positions scheduled 40‑59 hours per pay period are eligible for most benefits except medical insurance
• Health care insurance with prescription drug coverage (when averaging 30+ hours per week)
• Dental & vision insurance
• 403(b) retirement plan with company match of up to 5% after 1 year employment
• Generous personal time off with cash‑in options (full‑time employees earn over 230 PTO hours in the first year)
• Short‑term disability – company paid for full‑time staff
• Supplemental long‑term disability
• Discounted membership to on‑site Wellness Center
• Company‑paid life insurance
• Supplemental life insurance coverage
• Flexible Spending Account – includes a company contribution
• Tuition reimbursement and scholarship opportunities
• Referral bonus
• Employee meal discount
• Healthy You program and Recognizing, Assisting and Rewarding Employees (RARE) committee
• Employee Assistance Program (EAP) – company paid

Requirements

• All employees must be fully vaccinated for COVID‑19 (or provide proof of prior vaccination) as a condition of employment
• VMRC is a drug‑free community; candidates must comply with all federal and state laws
• Successful candidates must satisfactorily pass a background check and drug screen during pre‑employment screening

Classification & Compensation

Master’s – Director, Organizational Learning and Development: Full‑time, Exempt. Owns the strategic direction of VMRC’s learning function; sets the annual learning plan; holds final decision‑making authority on curriculum, vendor selection, and program design in partnership with the Senior Director of Culture and Belonging.

Bachelor’s – Manager, Organizational Learning and Development: Part‑time, Exempt; 30–32 hours per week to start. Executes and coordinates day‑to‑day operations, scheduling, and vendor logistics under the Senior Director of Culture and Belonging. Hours may be reassessed and increased based on organizational need and demonstrated initiative.

Pay Range: Masters $75,000–$95,000 annually (full‑time equivalent). Bachelor’s $50,000–$62,000 annually, full‑time equivalent; prorated to actual scheduled hours (approximately $29–$36/hour).

Education & Experience

• Master’s degree in Education, Human Resources, Communications, Organizational Development, or a related field (expected)
• Bachelor’s degree with equivalent, progressively responsible experience may be considered
• Minimum of 5–7 years of progressive experience in organizational and staff development, including prior leadership or supervisory experience (Master’s level)
• Demonstrated experience managing vendor/consultant relationships and multi‑department program strategy preferred (Master’s level)
• Minimum of 3 years of experience in organizational and staff development (Bachelor’s level)
• Prior leadership experience is a plus but not required (Bachelor’s level)

Required Functions

• Knowledge of and ability to incorporate adult learning theory into daily practice (motivational theory/employee motivation, etc.)
• Demonstrated experience managing organizational change through strategically planned and designed educational programs
• Knowledge of and ability to incorporate training transfer theories into training practice
• Ability to use multiple and varied training methodologies to meet staff training needs
• Ability to write or modify curriculum/course content to meet VMRC’s unique organizational needs
• Experience coordinating with external training vendors, consultants, or guest presenters is a plus
• Competency with web‑based training, computer setup, and other audiovisual equipment
• Strong leadership and excellent communication skills
• Ability to learn quickly and adapt to new industry standards and training
• Command of the English language, both written and spoken
• Proven ability to work effectively both independently and in a team‑based environment
• Ability to supervise, coordinate, and effectively lead the activities of others
• Ability to work effectively with leadership, service line teams, staff, residents, vendors, and community members
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Effective oral, written, and presentation communication skills
• Self‑motivated, highly organized, flexible, and able to accommodate changing priorities
• Pleasant personality, good manners, and tactful interaction with others

Essential Functions – Planning, Coordination & Educational Design

• Direct all needs assessments to identify and integrate staff development activities that support employee performance and VMRC goals
• Create an annual learning plan aligning with business objectives, job roles, and both organizational and individual perspectives
• Determine optimal learning methodologies for training programs
• Develop and coordinate all VMRC education using internal and/or external resources
• Incorporate evidence‑based best practices and “lessons learned” into program plans
• Consult with service line leaders to determine education needs, develop budget‑year plans, and coordinate with the Senior Director of Culture and Belonging
• Coach VMRC leaders on adult education techniques to support employee development and engagement
• Coordinate campus‑wide training schedules
• Provide consultative services to employees regarding their development plans
• Act as liaison to problem‑solve between supervisors and employees as needed
• Complete a comprehensive staff development plan defining compliance training, strategic training, employee electives, and an overarching education philosophy
• Support planning, coordination, and execution of the All Staff Learning Series and Level Up (Leadership) Learning Series
• Coordinate with approved external learning consultants and internal presenters to develop and deliver training sessions, maintain a rolling six‑month learning calendar
• Assess current processes, procedures, and programs; develop and implement more effective methods
• Complete assigned projects efficiently and assist with special Human Resources‑related projects

Essential Functions – Data Analysis & Recordkeeping

• Track all VMRC education for State and Federal regulatory compliance and corporate reporting
• Track VMRC Exit Surveys and key metrics
• Develop tools to evaluate educational program effectiveness, including pre‑ and post‑testing
• Develop, track, and report Return on Investment (ROI) data
• Manage centralized education expenditures within budget, including external consultant and vendor engagements
• Develop and maintain computer files of training resources

Talent Acquisition

• Support candidate sourcing to attract, onboard, and retain qualified and diverse employees
• Assist in building a candidate talent pool based on hiring needs/priorities
• Facilitate weekly/monthly New Hire Orientations
• Manage company social media platforms, job postings, new employee welcome communications, and company events to ensure employer branding is front and center
• Track key monthly metrics: number of open positions, new hires, terminations, time to start, time to fill, exit interviews completed, etc.

Leadership

• Makes people feel valued and important to the organization’s success
• Offers positive recognition for a job well done
• Shows personal care for employees
• Encourages growth and development of others
• Manages own emotions well

Performance

• Sets personal performance goals and achieves them (accountability