Organizational Effectiveness & Organizational Culture Partner - TikTok USDS JV (San Jose)

About the Role

The Organizational Effectiveness & HR Program Manager supports the design and delivery of people programs and organizational effectiveness initiatives for a defined business area. This role partners with HRBPs, managers, and HR centers of excellence to improve team effectiveness, support core people processes, and execute change and organizational initiatives. The position requires strong project management, structured problem solving, analytical thinking, and the ability to work across teams in a fast-paced environment.

Responsibilities

• Partner with HRBPs, HR COEs and business stakeholders to understand team needs, business priorities, and people-related challenges within a defined scope.
• Support the design and execution of organizational effectiveness initiatives such as the talent density roadmap and co-location strategy, including process improvements, manager enablement, and team interventions.
• Drive day-to-day coordination and delivery of HR programs (primarily OE, OC/EB), ensuring timelines, stakeholder alignment, communication, and implementation quality.
• Support core people cycles such as performance reviews, engagement surveys, talent discussions, and workforce planning activities.
• Develop and improve tools, templates, and operating mechanisms that increase consistency, efficiency, and user experience across HR processes.
• Track program risks, dependencies, and progress, and escalate issues when needed.
• Create and maintain dashboards and/or datasets to track key HR metrics. Use this data and stakeholder feedback to identify issues, generate insights, and recommend practical actions.
• Contribute to change management activities by supporting communication plans, rollout readiness, adoption tracking, and reinforcement actions.

Qualifications

Minimum Qualifications:

• Bachelor’s degree or equivalent experience.
• Experience in HR, organizational development, talent, program management, consulting, or a related people function.
• Strong project management and execution skills, with the ability to manage multiple priorities and deliver high-quality work.
• Good analytical and structured problem-solving skills, with the ability to translate observations into actionable recommendations.
• Strong collaboration and communication skills, with the ability to work effectively across HR and business stakeholders.
• Familiarity with organizational effectiveness, performance management, talent processes, or change management is preferred.
• High ownership, learning agility, and comfort working in a fast-changing environment.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps, and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation.

USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale. On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect — and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity, and bring joy — a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Pay

The base salary range for this position in the selected city is $124,800 - $228,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units.

Benefits

• Day one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• 10 paid holidays per year.
• 10 paid sick days per year.
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

Schedule

This role requires a fully in-person schedule up to 5 days a week.