Organization Design Expert - Tech Focus - 12 Month Contract
AND Digital · New York, NY · 1 mo ago
HybridArt & CreativeFull-time
Location: East Coast (NY/NJ, Atlanta, Charlotte, or South Florida)
About the role
AND Digital is a tech company dedicated to accelerating digital delivery and closing the digital skills gap. Since 2014, we have supported organisations in building better digital products and stronger digital teams. This 12-month contract role partners with senior technology and business leaders to design and optimise technology operating models, organisational structures, governance frameworks, and workforce strategies that enable scalable, high-performing engineering and digital organizations.
Responsibilities
- Design and implement target operating models for technology organizations.
- Define scalable organizational structures across engineering, product, architecture, platform, infrastructure, data, and delivery teams.
- Develop role architectures, accountability models, and organizational layers.
- Align organizational design with strategic business objectives and technology priorities.
- Support transformation initiatives including agile, DevOps, platform, and product-centric operating models.
- Develop and implement span-of-control frameworks and management layering principles.
- Assess organizational efficiency, decision velocity, and leadership effectiveness.
- Identify opportunities to simplify structures, remove duplication, and optimize team composition.
- Create organizational health metrics and benchmarking approaches.
- Establish governance structures for technology delivery and operational oversight.
- Define decision rights, escalation paths, forums, and accountability models.
- Create governance cadences supporting portfolio management, prioritization, risk, and delivery oversight.
- Improve cross-functional collaboration between technology, product, operations, finance, and business teams.
- Design delivery measurement frameworks and technology performance dashboards.
- Define engineering, delivery, and operational KPIs and OKRs.
- Enable data-driven performance management and continuous improvement practices.
- Establish reporting mechanisms to track organizational effectiveness and delivery outcomes.
- Lead workforce planning and organizational capacity modeling activities.
- Assess future capability needs across technology domains.
- Develop workforce strategies covering build/buy/borrow decisions, location strategy, and talent scalability.
- Partner with HR and technology leaders on succession planning, skills mapping, and capability development.
- Support organizational conversations related to restructuring, growth, transformation, and workforce optimization.
- Facilitate executive-level organizational design conversations and workshops.
- Present recommendations and insights to senior leadership stakeholders.
- Support organizational change management and transformation adoption activities.
- Build strong partnerships across HR, Finance, Strategy, and Technology leadership teams.
Requirements
- 8+ years of experience in organization design, operating model consulting, workforce transformation, or technology strategy.
- Strong experience working within technology and digital organizations.
- Proven track record designing operating models for engineering, product, platform, or technology functions.
- Experience defining governance models, decision frameworks, and organizational metrics.
- Strong understanding of agile delivery, product operating models, DevOps, and modern engineering organizations.
- Experience in workforce planning, organizational diagnostics, and transformation programs.
- Consulting background or experience within large-scale enterprise transformation environments preferred.
Skills
- Organization design methodologies
- Technology operating model design
- Workforce planning and organizational analytics
- Governance and decision-rights frameworks
- KPI / OKR framework development
- Delivery performance management
- Organizational diagnostics and assessment
- Change management and transformation delivery
- Executive stakeholder management
- Facilitation and workshop leadership
- Strategic problem solving
- Data-driven decision making
- Influencing and negotiation
- Communication and storytelling
- Cross-functional collaboration
Benefits
- Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people's lives.
- A "Blended Working" model, allowing you to work from home, in your clubhouse, on a client site, or a change of scenery.
- The benefits of having a small company feel through being part of an autonomous Club, while accessing the advantages of a larger organisation.
- A dedicated career scrum team to help you reach your career goals and develop the skills you need.
- A safe environment for you to be yourself and challenge yourself.