Organ Case Manager II - Night Shift

About the role

Join Us in Transforming Lives Every Day At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives.

Responsibilities

• Organ Allocation and Recovery Coordination System Proficiency: Maintain expert-level proficiency in the use of all systems involved in electronic organ allocation, including Digital Donor and UNET. Ensure the ability to perform accurate organ allocations even during system outages, with a thorough understanding of backup procedures.

• Organ Allocation Optimization: Maximize organ allocation effectiveness by ensuring timely offers, conducting organ-specific testing, managing logistics for courier services, activating recovery surgeons, and providing clear communication with transplant centers.

• Recovery coordination: Coordinate and arrange transportation for recovery surgeons when necessary. Dispatch and direct appropriate recovery personnel to organ recovery sites. Provide detailed instructions to procurement staff and ensure clarity in the recovery process. Verify and document all recovery activities, including time of death, anatomical details, and diagnostic testing results.

• Oversee courier operations and confirm safe and timely delivery of recovered organs. Local and National Organ Placement: Coordinate organ allocation for local, regional, and national transplant centers, including Heart, Lungs, Liver, Kidneys, Pancreas, Small bowel, and other organs for transplant or research.

• Organ Biopsy Coordination: Facilitate organ biopsy processes and ensure timely reporting of biopsy results to the relevant Organ/Tissue/Research Centers.

• Accurate Documentation: Maintain accurate and real-time documentation in systems like Digital Donor, UNET, and other assigned platforms for all cases coordinated.

• Ongoing Communication: Maintain continuous communication with Procurement Staff, Family Care Center, Family Services, and Leadership/Administrator on Call (AOC). Notify the Manager/AOC of any unusual circumstances during organ placement and recovery processes.

• Adverse Lab Value Reporting: Timely report adverse lab values, such as positive cultures, to the appropriate Organ/Tissue/Research Centers.

• Post-Recovery Follow-up: Conduct post-recovery follow-up, including feedback on UNET, potential transplant recipients (PTR), and organ disposition.

• Organ Disposition: Ensure that unsuitable organs are discarded appropriately in accordance with established guidelines.

• Shift Handover and Communication: Conduct thorough and accurate shift exchanges with oncoming staff to ensure smooth continuity in organ allocation and recovery.

• Staff Training: Assist in the training / precepting of new staff and provide ongoing education under the guidance of management.

• Medical Terminology and Medical Knowledge Resource: Utilize experience in the medical field and education to triage medical questions from transplant centers to appropriate medical director. Review and interpret laboratory and radiologic donor findings during case review to provide quality review of donor report to transplant centers.

Qualifications and Requirements

• Education: Bachelor’s degree (BS) from an accredited four-year college/university or Associate’s degree (AS) from a 2-year program with at least 2 years of medical/clinical experience or medical specialty certification (e.g., EMT) with at least 2 years of medical/clinical experience. 2 years of experience at an Organ Procurement Organization or Transplant Center; and LVN or RN license.

• Experience: 3 years of industry experience is preferred. Minimum requirement of 1 year of experience in OCM I and pass required placement assessment.

• Certificate/License Requirements: LVN or RN license. Required to have a current California state driver’s license, auto insurance based on state minimal insurance coverage standards and reliable automotive transportation throughout employment at OneLegacy.

Salary Range: $76,213 - $92,206 Night Shift differential