Jobs · Customer Service · Virginia

Order Taker/Cashier - Day Shift

Dairy Queen · Charlottesville, VA · 19 mo ago
On-siteCustomer Service$12.5–$14/hrPart-time

Job Duties

  • Communicate, quickly, and politely with co-workers to ensure the correct order is served to the customers.
  • Pleasant and alert to customer needs.
  • Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.
  • Clean work area, organize and stock needed items.
  • Move various food, treat paper, and cleaning items from other sections of the building to the immediate work area.
  • Wash counters, tables, restrooms, and trash receptacles, gather trash and remove it from dining/service areas to proper receptacles, sweep, mop, stock, and other cleaning tasks.
  • Informs immediate supervisor promptly of all problems or unusual matters of significance.
  • Perform other duties and responsibilities as requested by management staff or shift leaders.

Additional Responsibilities

  • Aids in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service, and cleanliness.
  • Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
  • Communicates all significant issues, both positive and negative, with management staff.
  • Operates chill area by established PRIDE standards, policies, and procedures.
  • Responsible for the quick, accurate, and safe treatment production process.
  • Aids in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service, and cleanliness.
  • Maintains a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate.
  • Communicates all significant issues, both positive and negative, with management staff.

Requirements

  • Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, and containers of up to 20 pounds up to 10 times per eight-hour shift.
  • Able to perform under pressure in a high-volume restaurant including moving and responding quickly for long periods.
  • Able to travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.
  • Able to work in and out of different temperature ranges.
  • Able to stand for long periods.
  • Able to read order monitors, and recall and communicate products and contents.
  • Practice established food handling procedures and meet any local health regulations.
  • Exhibit and use good manners, proper personal hygiene, a positive attitude, and promptness.

About the Role

Dairy Queen Charlottesville location opened in 2007 and it has been serving the neighboring communities ever since. This is currently the only Dairy Queen location in 25 mile radius. We are proud that we get to serve the entire Albemarle county and its neighboring counties.

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