Order Puller

About the role

The role involves accurately pulling, processing, and preparing customer orders for shipment while ensuring compliance with customer requirements, carrier standards, and company procedures.

Responsibilities

• Pull customer orders accurately and verify order details to ensure correctness.
• Pull, wrap, stack, and label orders properly to meet customer requirements, carrier standards, and company procedures.
• Ensure all orders are completed and ready to ship by the required ship date and time.
• Stage outbound orders and inbound product efficiently to support workflow and shipping schedules.
• Maintain current knowledge of customer requirements, shipping specifications, and order expectations.
• Ensure all required paperwork, ship lists, labels, placards, and signed Bills of Lading (BOLs) are accurate and submitted to office personnel in a timely manner.
• Monitor inventory levels and promptly inform Warehouse Supervisor of shortages, damaged products, or backorders.
• Maintain quality levels set forth by management and ensure finished orders meet company standards.
• Follow all company safety policies and procedures while performing job duties.
• Maintain a clean, organized, and safe work area at all times.

Requirements

• 1–2 years of experience in order fulfillment, warehouse operations, shipping, or e-commerce environments.
• A high school diploma or equivalent preferred.
• Experience pulling, staging, and preparing orders for shipment while meeting customer and shipping requirements.
• Basic computer skills, including experience with order management, inventory, and shipping systems.
• Proficiency using handheld scanners, label printers, and other warehouse technology.
• Experience operating manual and electric pallet jacks safely and efficiently.
• Ability to accurately review and complete orders, manifests, ship lists, Bills of Lading, and related documentation in English.
• Knowledge of warehouse operations, inventory control, material flow, and workplace safety practices.
• Strong verbal and written English-language communication skills and the ability to work effectively with team members and supervisors.
• Ability to multitask, adapt to changing priorities, and perform in a fast-paced environment.
• Dependability, flexibility, and willingness to work varying schedules and take on additional responsibilities as needed.

Physical Demands

• Requires heavy lifting up to 50 lbs.
• Requires repetitive movement.
• Requires bending and twisting.
• Requires using hands.
• Requires walking / standing 90% of shift.

Work Environment

• May work in indoor manufacturing environments that can be cold or hot due to equipment, machinery, or production processes.
• May work with tablets or powdered materials, where airborne particulates may be present within applicable OSHA-permitted exposure limits using established safety controls.