Order Processor- Overnight
North Coast Seafoods · Boston, MA · 4 days ago
On-siteSalesFull-time
Duties And Responsibilities
- Review, enter, and confirm all incoming and scheduled customer orders daily
- Ship-confirm processed orders and ensure accuracy through the internal computer system
- Maintain adherence to deadlines for order cutoffs, delivery schedules, and customer-specific requirements
- Perform routine administrative functions such as data entry, file maintenance, reporting, and system updates
- Review daily orders and communicate delivery info with Food Service sales and floor team
- Handle issues or discrepancies with shipments or orders that occur overnight
- Service customers' requests, resolve complaints, and problem solve issues that occur overnight
- Monitor inventory counts and communicate supply issues with leadership as needed
- Other responsibilities as assigned
Requirements
- 2+ years, experience in an order entry, shipping, or logistics position
- Experience working overnight, required
- Experience working in a fast-paced environment, preferred
- Experience in food manufacturing; seafood or meat processing a plus
- Experience with inventory systems, preferred
- Proficient with Microsoft Office Suite with emphasis on Excel
- Strong written and verbal communication skills
- Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on time
- Exceptional interpersonal skills: able to navigate organizations to build relationships and garner support
- Exceptional customer service skills
- Able to maintain an environment that drives performance and a safe workplace
- Ability to work weekend, part-time schedule