Order Processing Clerk I

Job Summary

The Key Cutting & Operations Associate is a hands-on, detail-oriented team member responsible for the precise duplication of residential and automotive keys, along with performing thorough quality control checks prior to shipment. This role also includes order picking, packing, and preparing shipments. The ideal candidate demonstrates reliability, accuracy, and accountability in both technical and operational tasks, with basic computer proficiency and a strong focus on quality.

Essential Job Functions

• Accurately cut house and car keys using manual and automated machines
• Perform detailed quality control checks to ensure all keys meet functionality and accuracy standards before shipment
• Pick, pack, and prepare customer orders for shipment in accordance with established timelines
• Use basic computer systems and scanning tools for order processing
• Proactively identify and correct errors or discrepancies prior to shipment
• Collaborate with team members to meet daily production and shipping goals
• Maintain a clean, safe, and organized work environment

Education & Experience

A high school diploma or GED equivalent is required, or equivalent combination of education and experience. Manufacturing/distribution experience preferred but not required. Must demonstrate ability to work from verbal and written instructions. Works effectively as a member of a team to meet production goals.

Competencies

• Knowledge, Skills And Abilities:
• Attendance/Punctuality: Consistently at work and on time
• Organization and Planning: Strong organization and planning skills
• Quality: Demonstrates accuracy and thoroughness; Maintains a clean and organized work environment; Work does not need to be redone and mistakes are minimal
• Quantity: Meets productivity standards; Completes work in a timely manner; Strives to increase productivity
• Safety: Observes all safety procedures and policies; Reports potentially unsafe conditions to supervisor; Uses equipment and materials properly
• Strong Critical Thinking and Communication Skills:
• Strong Team Player: Supports their team and embraces ownership

Operational Equipment

N/A

Work Environment and Physical Demands

• Work Environment: Quality Control, Fast-paced, standing on concrete floors up to 8 hrs/day, Exposure to loud noise
• Physical Demands: Packaging - Bagging, Light, lifting up to 10 lbs., pushing up to 25 lbs.

Equal Employment Opportunity

The The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.