Order Fulfillment Specialist Part Time
About the role
Responsible for performing all activities associated with picking and shipping of orders to members homes and businesses. These include but are not limited to:
- Using a digital handheld device to locate and pick merchandise orders from the selling floor
- Safe navigation of a large picking cart around the club including during club hours
- Assembly of cardboard boxes
- Packing of orders in a safe and damage-free manner
- Moving of pallets of supplies using a pallet jack or other material handling equipment
- Assisting with the loading of UPS/FedEx trucks
- Shrink wrapping pallets
Responsibilities
Processes member purchases in a fast, courteous, and friendly manner by utilizing a handheld digital device to pull merchandise from the selling floor.
- Uses handheld scanner device (RF) to verify merchandise
- Builds boxes, shrink wraps packages, moves merchandise from sales floor to staging area
- Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list
- Communicates with club team when merchandise needs to be replenished
- Ensures that all orders are picked in a timely manner
- Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment
- Ensures all orders are picked in a timely manner to meet all productivity requirements
- Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance
- Fulfills operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club
- Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met
- Wraps and secures the merchandise to the pallet prior to transport
- Clearly labels pallets with required information
- Prints shipping labels and other related documents
- Secures the order in accordance with standard operating procedures
- Oversees the package carrier pick up
- Ensures the SFC area is neat, clean, and organized
- Performs general housekeeping duties, including removing trash and cardboard from the work area
- Handles damaged goods and spoiled products in accordance with standard operating procedures
- Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)
Requirements
Must be 18 years of age.
- Previous order pulling experience preferred
- Big box/wholesale retail experience preferred
- Previous digital handheld device experience preferred
Qualifications
- Must be able to lift up to 30 pounds
- May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance
Skills
None specified in the job posting.
Benefits
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older)
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
Pay
At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $16.00 - $19.20
Schedule
Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping. Usually in a comfortable environment surrounded by moving machinery and/or loud equipment that may require. There may be exposure to temperature extremes at time to pull refrigerated orders. There may be occasional exposure to Company-approved cleaning agents.